Ticket Sales Account Executive

Eastlake, Ohio

Employer: AEG
Industry: Ticket Sales and Services
Salary: Competitive
Job type: Full-Time
2024-2025 LAKE COUNTY CAPTAINS PROFESSIONAL BASEBALL CLUB JOB DESCRIPTION

Title: Fan Engagement Specialist

Position in Corporate Structure: The Fan Engagement Specialist (the "Individual") will report to the General Manager and Director, Ticket Sales of the Lake County Captains (the "Company").

Individual Duties:
  • Be an active member of the Company sales staff by being involved in the sale of all ticket packages and group events.
  • Aggressively identify new business development and sales meetings with prospective accounts.
  • Maintain a consistent and robust pipeline of prospected accounts.
  • Perform daily updates to Company sales database to ensure accurate record-keeping and maintain an accurate database of all sold accounts and current/potential leads.
  • Participate in weekly sales meetings, bringing ideas to the staff for discussion.
  • Assist the ticket sales department with its in-season and post-season customer service program.
  • Identify and present opportunities to grow personal accounts.
  • Oversee and coordinate designated Company group "projects", including developing a written plan to coordinate and deliver a successful year-round program; report on all potential contacts and organizations and weekly updates to the sales staff on the progress made in your category/event.
  • Work to execute the renewal and new sales process for ticket packages.
  • Exhibit a willingness to attend events outside of normal business hours in an effort to grow personal and departmental business.
  • Understand and properly execute the sales process for booking ticket accounts, including: processing payments, tickets and paperwork.


Other Duties:
  • Assist in various administrative duties related to the ticket sales department, as needed.
  • Maintain an extraordinary attention to detail and excellent time management skills, which are an absolute requirement to acceptable job performance.
  • Attend and represent the Company at appropriate community events, especially events that will improve ticket sales.
  • Along with the ticket sales staff, research ways to improve the ticket sales department.
  • Be a leader in customer service for all office and nightly staff.
  • Be a leader to all office and nightly staff in "getting the job done." Remember, the people who work for you will rarely work harder than you.
  • Represent the Company in a professional manner.
  • Work as the member of a SALES TEAM, and Have Fun!!!
  • Perform other duties and responsibilities as determined by the General Manager.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:
  1. Are you able to work nights/weekends?
  2. Have you worked for a professional baseball team?
  3. Have you worked in ticket sales previously?
Created: 2024-08-31
Reference: 2091787
Country: United States
State: Ohio
City: Eastlake

About AEG

Founded in: 1994
Number of Employees: 28000

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