Tier 2 AV Technician

A client of Insight Global is hiring for a AV technician to join their clients team out of the NYC area. This person will be supporting one of their clients and be responsible for covering 3 of their locations (addresses listed above). This person will be responsible for providing white glove service and AV repairs of the clients AV and integrated conference rooms. This person will also interface with original equipment manufacturers, developers, engineers, and project managers to provide resolutions for highly complex system and help perform remote troubleshooting for local and regional offices when necessary. This role will be onsite everyday M-F from 8 AM to 5 PM.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 3+ years of experience within an AV technical support role
- Experience with AV equipment
- Neat Bars
- Logitec equipment
- Crestron
- Zoom & Webinar
- Experience with networking and connectivity (Cisco)
- Experience troubleshooting both hardware and software
- Experience in a client facing environment

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.