TikTok Commerce - Language Manager, Brazilian Portuguese

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The Content Design & Localization team makes the TikTok Shop product easy and delightful to use through clear and expressive UX writing. We sit in the US, Singapore, China and EMEA, and collaborate closely with stakeholders to launch and iterate product features that engage our viewers and content creators.

About the Team
We're looking for a Language Manager to join our growing localization team. This role will be overseeing and responsible for the overall quality of the product UI in assigned language. If you are a highly motivated and experienced localization professional, you might be the person we are looking for!

Responsibilities:
- Ensure the overall quality of the assigned language.
- Responsible for the language quality of the assigned market for the designated product interface and documentation.
- Initiate language strategy tailored for the assigned language.
- Oversee and perform localization tasks including but not limited to translation, review, transcreation/copywriting, quality checks and LQA.
- Manage language assets.
- Creation and maintenance of the terminology database, TM, writing/localization guidelines and QA checklists.
- Manage resources available to the language.
- Monitor the quality of external resources for the language, including but not limited to conducting quality reviews, trainings and performance improvement plans.
- Bridge communication with stakeholders.
- Work as the prime contact for the assigned language, to work with both internal and external teams.
- Develop and implement localization best practices, guidelines, and processes to ensure consistency and quality across all localized content for the language.
- Managing localization timelines, quality metrics, and reporting on progress to stakeholders.

Qualifications

Minimum Qualifications:
- Experience with CAT tools, TMS, and LQA process.
- Full Portuguese language proficiency, possessing good language and cultural insights
- Proven project management skills.
- Excellent oral, written, and interpersonal communication skills, ability to work across time zones and cultures.
- Proficient in pt-BR language code

Preferred Qualifications:
- Experience in managing the glossary, TM and style guide will be a plus.
- Bachelor's degree, preferably in Translation, Localization, Literature Studies or IT-related fields.
- 5 years of working experience, with min 3 years of translation/proofreading experience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2