Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

TikTok Shop's Supply Chain & Logistics is looking for an experienced Building Operations Management to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees.

Responsibilities:
- Manage day-to-day building operations, including facilities maintenance, security, HVAC systems, utilities management, and janitorial services.
- Coordinate with external vendors, contractors, and service providers for facility repairs, maintenance projects, and equipment installations, ensuring timely completion and quality standards.
- Conduct regular inspections and audits of building systems, infrastructure, and safety protocols to identify issues, implement corrective actions, and ensure compliance with regulatory requirements.
- Develop and implement preventive maintenance schedules, facility upkeep procedures, and emergency response plans to address building emergencies, equipment failures, and safety incidents.
- Monitor building performance metrics, energy consumption, and operational costs, identifying opportunities for efficiency improvements and cost-saving initiatives.
- Collaborate with cross-functional teams, including HR, IT, security, and finance, to support office expansions, relocations, and workplace changes while maintaining operational continuity.
- Manage building access control systems, security protocols, and emergency response protocols, ensuring a safe and secure work environment for employees and visitors.
- Coordinate workspace setups, office furniture installations, and space utilization initiatives to optimize office layouts, amenities, and employee comfort.
- Assist in budget planning, expense tracking, and vendor management related to building operations and facilities management.

Qualifications

Minimum Qualifications:
- Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field. Certification in facilities management is a plus.
- Proven experience (3+ years) in building operations management, facilities management, or related roles, preferably in a corporate environment.
- Strong knowledge of building systems, maintenance practices, regulatory compliance (OSHA, ADA, fire safety), and industry best practices in facilities management.
- Experience with building management systems (BMS), energy management systems (EMS), and facility maintenance software is desirable.

Preferred Qualifications:
- Excellent organizational skills with attention to detail, problem-solving abilities, and the ability to manage multiple priorities effectively.
- Strong communication and interpersonal skills with the ability to collaborate with diverse teams, external partners, and stakeholders.
- Ability to work independently, make sound decisions, and act proactively to ensure building operations run smoothly.
- Knowledge of workplace health and safety standards, environmental sustainability practices, and building code regulations.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2