TikTok Shop- Compliance Operation

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
The Compliance Manager of E-commerce will drive the compliance review, build compliance business strategy and roadmap for TikTok Shop, support the XFN teams to establish compliance solutions and assist management to fully understand risk level and make decisions on actionable mitigation plans.

The Global E-Commerce Compliance Manager will lead data compliance reviews, handle business requests, and deliver risk-based solutions to support business operations in collaboration with cross-functional teams. This role involves proactively engaging with business units to provide data compliance education, communication, and project management to mitigate risks and ensure seamless business operations. The Compliance Manager will identify gaps in existing data compliance frameworks and guidelines and develop strategic plans to strengthen data compliance initiatives, aligning them with the organization's business objectives.
Key responsibilities include but are not limited to:
- Responsible for a deep understanding of the E-commerce data compliance regulatory requirements as well as internal guidelines.
- Perform comprehensive data compliance reviews and handle compliance requests in line with regulatory requirements, internal guidelines and industry standards.
- Conduct proactive, systematic analyses of e-commerce data compliance issues and provide clear, actionable guidance to business teams using accessible, business-friendly language.
- Exercise independent judgment and provide risk-based data compliance solutions that align with business objectives.
- Collaborate cross-functionally with stakeholders (e.g., business, legal, public policy, risk and compliance, security and privacy, trust and safety, data science) to identify, assess, and mitigate data compliance risks, implement compliance solutions, and manage escalations.
- Deliver proactive, organized and comprehensive data compliance education, training and knowledge sharing programs to business units, promoting awareness and embedding compliance requirements into business processes.
- Lead internal communications regarding data compliance decisions and updates to guidelines across business functions to ensure alignment, awareness, and resolution of any impediments.
- Oversee data compliance-related project management throughout the product lifecycle, coordinating cross-functional efforts including business development, product design, engineering, and go-to-market strategies.
- Identify gaps within internal data compliance guidelines and recommend improvements to support business growth and innovation.
- Develop and execute a strategic roadmap for data compliance related projects, particularly for TikTok Shop, ensuring alignment with broader business goals.

Qualifications

Minimum Qualifications
- Proven ability to make risk-based, data-driven decisions and align diverse teams toward common goals.
- Strong documentation, presentation, and communication skills, with experience in cross-functional and global roles, collaborating effectively with stakeholders at all levels.
- Highly self-motivated with strong leadership, organizational, and problem-solving skills.
- Strong logical thinking and analytical abilities.
- Proactive, patient, detail-oriented, with a strong sense of ownership and a collaborative mindset.
Preferred Qualifications
- Bachelor degree or higher, with 5 years of working experience related to e-commerce, data compliance, and product experience. Experience in data security and privacy compliance, consulting/advisory roles, or project management is preferred.
- Strong understanding of data compliance, security, and privacy laws and regulations is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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