Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the team:
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for a resource planning & analytics associate for our newly formed team.

Responsibilities:
- Develop and execute comprehensive ecommerce resource planning strategies with a specialization in incentive design, including goal/budget setting and performance review.
- Monitor and track key performance indicators (KPIs) related to merchant incentives, such as conversion rates, GMV growth, and merchant satisfaction, providing regular reports and insights to stakeholders.
- Continuously monitor and evaluate the effectiveness of merchant incentive programs, recommending and implementing adjustments to maximize their impact.
- Collaborate with the finance team to analyze the financial impact of merchant incentive programs and optimize resource allocation based on ROI analysis.
- Work closely with the product teams to ensure seamless integration and functionality of merchant incentive programs.

Qualifications

Minimum Qualifications
- 1-5 years experience of strategic or analytical experience at leading tech companies.
- Strong strategic thinking and communication skills backed up by business analytical skills (e.g., Tableau, SQL)
- Proven experience in the ecommerce industry, preferably familiar with the marketplace model
- Familiarity with financial analysis and ROI calculations related to incentive programs, preferably prior experiences in resource management, seller incentives, or user growth
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2