Responsible for Sweetser Training Institute and Organizational Training and Development student registration and administration; assists in provision of internal organization training to Sweetser employees and Affiliates.


SCHEDULE:
Monday through Friday

THE IDEAL CANDIDATE WILL:
• Monitor Training email account and phone line.
• Register external customers and Affiliates for Sweetser Training Institute workshops; prepares all copies, prepares all evaluations and data analysis of evaluations.
• Manage email and mailing lists for Sweetser Training Institute catalog.
• Prepare all attendance sheets and certificates of completion of trainings.
• Enroll and complete Relias registrations for external trainings.
• Request Relias training transcript transfers from previous employers.
• Produce organizational charts; excel spreadsheets, survey monkey, and power points as needed.
• Assist with Other Qualified application requests to State of Maine.
• Create training history reports for users and licensing auditors.
• Assist in the development of training material, including audio/visual productions, editing and copying.
• Support live training workshops and orientations as needed.
• Act as support for callers needing technical assistance with training management system.
• Conduct Trainings (i.e., Orientation, First Aid/CPR, Customer Service)
• Occasional travel between Sweeter locations.

EDUCATION:
• High school diploma or equivalent.
• Bachelor's degree preferred.

GENERAL REQUIREMENTS:
• Valid Driver's License.
• Previous experience working with a training management system preferred.
• Two (2) years of administrative experience.
• Understanding of adult learning principles.
• Proficiency with Microsoft Office tools, including Word, Excel and PowerPoint.
• Strong communication skills and commitment to excellent customer service.
• Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply.