Training Specialist- Naifeh Center for Effective Leadership (Jackson, TN)

General Description:

Applicants for this position will be considered by demonstrating the ability Independently performs program services in a broad area of specialization; assist with the CPM program in West TN and other programs as needed; designs curricula and content; commits resources; provides guidance to designated personnel and key customers.

Duties and Responsibilities:

Program Management - 40%

* Manages and/or provides administrative oversight in the Certified Public Manager - Child Welfare Specialist (CPM-CWS) training program and the CPM Legacy program in West TN, including content development; recruitment and promotion; sourcing, selecting, and training of faculty and contract employees for training programs; budget development and fidelity; logistical planning and coordination; follow-up and evaluation activities.

* Serves as primary Program Lead for programs as assigned and ancillary program support for all other Naifeh Center programs.

Training Development and Delivery - 30%

* Researches, develops and delivers training content to government officials and other public sector employees (local, state and federal) on an ongoing and ad-hoc basis. Collaborates with TN Department of Children's Services (DCS) and leadership on key DCS competencies.

* Collaborates on training delivery for all Naifeh Center programs including Tennessee Government Executive Institute, Tennessee Government Management Institute, Certified Public Manager Program, Local Government Leadership Program, Administrative Professionals Academy, Institute for Public Service Leadership Academy, and customized trainings.

Consultation and Evaluation - 10%

* Consults with clients to identify needs and learning objectives; Identifies training competencies; Designs curricula and program content; Ensures simulations and activities align with the learning objectives.

* Conducts program evaluation activities to gauge program efficacy.

Assessment Delivery and Strategic Planning - 10%

* Administers and facilitates other leadership development services, such as strategic planning, leadership assessments tools, team building, and workforce development.

Professional Development and Administrative Work - 10%

* Performs administrative tasks, as needed, in support of program operations.

* Participates in ongoing professional development and other duties as assigned.

Qualifications:

Required Qualifications: Education: Bachelor's Degree, master's degree preferred.

Requires knowledge of contemporary training methodologies, technologies, techniques and principles, knowledge of adult learning, human development, research methodologies and their applications. Must have the ability to write clearly and concisely, to utilize and instruct others in the integration and utilization of technologically assisted training and instruction modes. Requires the ability to communicate effectively with individuals and groups, ability to coordinate multiple programs simultaneously, work effectively with colleagues, University staff, clients and key stakeholders. High levels of cognitive and intuitive skills are necessary to understand, design and implement successful training solutions for the needs of the client base. Must have the necessary knowledge and skills to be proficient in the Microsoft Office suite of tools. Must have knowledge of outreach to traumatized children and adults. Ability to demonstrate appropriate compassion to case workers. High levels of experience with strategic planning skills for organizations.

Experience:

A minimum of four years developing curricula, evaluating instructional programs, performing logistical operations and/or delivering training and instructional programs and curriculum content, utilizing both classroom and web-based delivery. Requires team and independent planning, development and delivery of programs, curriculum and course content.

* Prefer familiarity with a learning management system. Prefer experience in conducting research and grant writing.

* Prefer a minimum of two years of program delivery in a government-related setting.

Skills:

This position will need the ability to relate with customers, engage adult learners in the classroom, and manage and grow the CPM-DCS program. Other skills needed are positive soft skills and excellent interpersonal skills.

*Ability to collaborate effectively with a wide range of constituents in a diverse community

*Ability to manage multiple projects and tasks with tact and discretion

*Ability to gather, analyze and interpret data and prepare report

*Technical skills including Microsoft Office Suite, virtual meeting platforms and electronic media

*Ability to learn and use customer management systems and other data collection platform

*Ability to communicate effectively with internal and external stakeholder

*Ability to write clear and concise business communications (emails, agendas, meeting minutes)

*Ability to maintain budget documents and reconcile financial ledger

*Knowledge of applicable regulations and policies for program, project or funding source

Behaviors:

Commitment to the Naifeh Center for Effective Leadership's mission and vision.

Passion for training and encouraging public servants in Tennessee.

Location:

Jackson, TN

This position must be able to travel and be available to deploy for immediate travel to perform job duties. If a private vehicle is used for business related purposes, automobile liability insurance must be maintained. Applicants are encouraged to review all position requirements prior to applying. Salary is based on a combination of professional experience and qualifications. Applicants should apply electronically to https://hr.tennessee.edu/careers/career-opportunities/ and at the time of applying must submit a cover letter, resume with references and a writing sample to display the candidate's ability to provide research on any given topic. Position is open until filled.