The Dispatcher coordinates the daily operations (driver, routing and vehicle activities) necessary to assure safe, on-time service and customer satisfaction. Maintain the highest level of ethical behavior with our customers, fellow employees and community we serve

ESSENTIAL FUNCTIONS:

Incumbent must achieve the following outcomes with or without reasonable accommodation:

• Generating and maintaining a master list of all routes and trips
• Maintaining current, organized files on each route; ensuring that all files include information needed to describe the route, contract details, program details, school information, maps, vehicle and driver assignments, passenger lists, etc.
• Assisting Drivers with routing directions and communicating special service requirements
• Assigning activities and special trips to Drivers pursuant to established policies and procedures
• Notifying the Student Transportation Department of all changes in route assignments, emergency situations, accidents, break-downs, or any other event disrupting service
• Maintaining route compliance
• Coordinating vehicle service schedules with Maintenance Supervisor to ensure uninterrupted service on assigned contracts
• Maintaining current list of all available Cover Drivers and spare vehicles
• Assigning Cover Driver to routes when regular Driver is absent
• Coordinating emergency response network when there is a problem on a route.
• Submitting required reports and paperwork to Location Supervisor in a timely manner
• Encouraging compliance with district policies and procedures; discussing any breach of policy or procedure noted with Location Supervisor
• Exercising discretionary judgment as necessary to ensure that routes and trips are performed safely and on-time
• Becoming thoroughly familiar with the bus fleet assigned to the location
• Ensure appropriate, accurate routing materials are developed and available to the Drivers
• Monitor on-time performance.
• Document and manage customer or employee complaints.
• Prepare and submit requires reports in a timely manner.
• Help train or test new driver candidates.
• Other duties as assigned.

PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:

• Knowledge of routing and local area / streets
• Proficient in the use of computers, Microsoft Office applications such as Word, Excel, Outlook; and Transportation applications or other routing software.
• Excellent interpersonal skills with well-developed written and verbal communication skills
• Mapping and routing skills
• General math skills with strong attention to detail
• Ability to work in a consistently fast-paced environment
• Well-developed multi-tasking skills and time / priority management skills
• Bilingual preferred.

REQUIREMENTS:

• High School Diploma or equivalent required. Associates Degree preferred.
• Minimum of 6 months experience in a driving position. Bus driving position preferred.
• Current Commercial Driver's License with Air Brake, Passenger, and School Bus Endorsement or obtained within 60 days.
• SBDI or State Examiner certifications obtained within 1 year

CONTACT INFORMATION:
Contact: Royce Binns at / royce.binns@aps.edu
APPLY TO:

www.aps.edu District Support application. A cover letter, resume and any other supporting documents MUST be submitted prior to 4:00 PM on the closing date of the advertisement for the application to be considered complete.

ADDITIONAL INFO:
GRADE / LEVEL: DSN 6
SALARY: $37,850.11
DAYS: 256
HOURS: 8
START DATE: ASAP
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