Insight Global is hiring for a traveling Field Engineer who is based out of the Charlotte, NC area. They will be expected to travel to different sites in their region (Colefax, Stokesdale, Fort Mill) with Charlotte, NC being their home base- up to 50% travel. They will be providing Tier 2 & Tier 3 support to multiple manufacturing plants. This resource will implement and support infrastructure solutions including routers, switches, wireless access points, servers, barcode scanners, printers, and desktop technologies. They will provide oversight for vendors that support IT infrastructure work including cable vendors, wireless survey providers, UPS, telco, data connect and other IT infrastructure and data center vendors. Effective use of troubleshooting tools and techniques to quickly resolve IT infrastructure issues is required for this role. They will participate in on-call rotations for after-hours support of the company's manufacturing and distribution site IT infrastructure.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 2-3 years of experience performing desktop support and troubleshooting basic networking issues
- Experience with Windows Operating Systems
- Strong organizational and documentation skills
- Can effectively manage stakeholder expectations and requirements.
- Ability to travel up to two weeks per month within your supported region, and occasionally travel outside of your supported region, including international travel, for large field projects
- Must be able to lift up to 30lbs safely using approved lift devices or in combination with other team members.

Nice to Have Skills & Experience
- Voice Systems
- Experience working for a Manufacturing company

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.