Job Description

Salary commensurate with experience and qualifications

TEXAS WATER DEVELOPMENT BOARD'S MISSION

Leading the state's efforts in ensuring a secure water future for Texas.

WORKING AT THE TWDB

See why our work makes an impact and why the TWDB is a great place to work!

The Texas Water Development Board (TWDB) endorses telecommuting and hybrid workplace plans, in addition to other flexible work alternatives. We offer competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work hours so you can have a work/life balance! For more information about these benefits and more visit: http://www.twdb.texas.gov/jobs/benefits.asp.

Please visit TWDB Career Page: http://www.twdb.texas.gov/jobs/ for more information.

MILITARY EMPLOYMENT PREFERENCE

Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of 25B Information Technology Specialist; 3D0X1 Knowledge Operations Management; IT Information Systems Technician, or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.

Additional Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

Job Description Summary

Performs highly complex (senior-level) business analysis work related to the needs of all divisions of the Water Science & Conservation (WSC) Division to provide and enhance the delivery of water-related data and data services. Work involves eliciting, developing, and documenting user requirements. Prioritizes cross-office needs, reviews, assesses, and develops business processes. Serves as a liaison between WSC and the Information Technology (IT) Division to coordinate improvements to existing systems and development of new systems and processes to enhance office operations and delivery of data to stakeholders. Creates and validates user acceptance testing. Monitors post-implementation support of systems. May train others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Assistant Deputy Executive Administrator of the Water Science & Conservation Division.

Essential Job Functions

• Works closely and amicably with WSC divisions, including management and subject matter experts, to identify and assess programmatic requirements related to dissemination of data and related products.
• Works with program areas to define goals of business areas and related systems.
• Devises flow charts and diagrams describing logical operational steps of workflows.
• Analyzes data-related policies and procedures to determine their effects on both systems and office operations.
• Gathers, analyzes, and documents user requirements and business needs to automate or improve existing workflows and data systems; suggests improvements; elicits and documents business needs for new processes and systems.
• Gathers, organizes, and archives documentation related to WSC's data services and products, which includes user requirements, programming version control, and data Quality Assurance manuals.
• Works with business areas and project managers to help define project scope.
• Develops business requirements using a combination of interviews, document analysis, requirements workshops, storyboards, surveys, business process descriptions, use cases, scenarios, business analysis, and/or task and workflow analysis.
• Writes business requirements according to standard templates in clear and concise language.
• Identifies opportunities to improve delivery of data and services and prepares proposals to improve existing systems and develop new systems.
• Proposes solution designs to achieve desired program results, including the identification of potential project risks and difficulties and design of strategies to mitigate or avoid them.
• Coordinates and facilitates the IT project request life cycle through business requirements coordination, technical specifications, and related artifacts review; monitors system integration and user acceptance testing prior to implementation.
• Participates in user acceptance testing and testing of new system functionality. Tests and diagnoses systems to ensure critical requirements are met.
• Creates business cases for new requests, systems, and processes, including by defining related business objectives, problems, and opportunities.
• May review complex project proposals and deliverables such as project charters, design documentation, test plans, and risk assessment plans; and may provide comments and suggestions to document owners.
• Coordinates with business areas and IT, to prepare and define the goal of systems, devising flow charts and diagrams describing logical operational steps of programs.
• Manages requirement traceability and tracks requirement status throughout the project.
• Manages change to baseline requirements through change control processes.
• Troubleshoots and solves problems relating to computer systems or programs.
• Maintains confidential and sensitive information.
• Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency's records retention procedures and schedule.
• Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
• May be required to operate a state or personal vehicle for business purposes.
• Performs other duties as assigned.

Qualifications:

Minimum Qualifications

• Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Computer Information Systems, Management Information Systems, or a related field.
• Five years of experience conducting work relevant to Business Analysis, such as eliciting, coordinating, developing, analyzing, and implementing business requirements to improve data delivery systems and business processes as well as defining business area goals and proposing solution designs.
• Relevant education and experience can be substituted for each other on a year-for-year basis.

Preferred Qualifications

• Advanced degree in Business Administration, Computer Science, Computer Information Systems, Management Information Systems, or a related field.
• Experience with the natural resources sector, particularly with water resources data and information.
• General knowledge of data best practices, including understanding of FAIR data principles.
• Experience with website data API interface function and design, such as RESTful API.
• Experience with Microsoft SQL Server tools.
• Experience using data visualization platforms, such as PowerBI.
• Experience with ESRI products, including ArcGIS Online and ArcGIS Pro.
• Certified Business Analysis Professional (CBAP), Project Management Institute - Professional Business Analyst (PMI-PBA), or Six Sigma certification.

Knowledge, Skills, and Abilities

• Knowledge of local, state, and federal laws and regulations relevant to the Water Science & Conservation Division.
• Knowledge of the principles and practices of public administration.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Knowledge of project management principles and practices.
• Knowledge of the limitations and capabilities of computer systems.
• Knowledge of the techniques used in the design of automated computer systems.
• Knowledge of the software development lifecycle and systems development life cycle concepts.
• Knowledge of organizational skills.
• Skills in using software applications such as Adobe, Word, Excel, Access,
• Skills in using SharePoint, Teams, PowerBI, Visual Basic, etc.
• Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
• Skills in business analysis methodologies.
• Skills in analyzing and evaluating complex information technology applications, policies, and issues.
• Skills in developing creative and workable solutions to complex problems and issues.
• Skills in requirements elicitation and analysis.
• Skills in presenting business requirements in graphical forms.
• Skills in interpersonal communication and the ability to interact effectively with a wide variety of customers and stakeholders.
• Ability to analyze and interpret technical information, including regulations, policies, procedures, and automation system documentation/specifications.
• Ability to analyze, evaluate, and integrate business rules into system requirements.
• Ability to make mature, objective decisions and identify areas of potential problems.
• Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
• Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
• Ability to prioritize and multi-task projects in a fast-paced work environment.
• Ability to manage multiple tasks.
• Ability to perform assigned duties and improve work habits and/or output.
• Ability to complete assigned work, on time, neatly and with infrequent errors.
• Ability to interpret policies, procedures, and regulations.
• Ability to provide prompt, courteous and accurate assistance and clear and concise communication to internal and external stakeholders both verbally and in writing.
• Ability to pay attention to details.
• Ability to communicate clearly and concisely, verbally and in writing, including to system users.
• Ability to effectively handle difficult situations and provide excellent customer service.
• Ability to work and cooperate with others in a team environment.
• Ability to oversee and/or supervise the work of others.
• Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
• Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
• Ability and willingness to travel 5% of the time, primarily within the State of Texas.
• Ability to operate a vehicle (state or personal) for state business and maintain a driver's license and driving record that complies with state and agency requirements.
• Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
• Ability to train others.

Remarks

• A copy of required academic transcripts and/or licensures and driving record must be submitted at the time of hire. Failure to provide required documentation will result in no further consideration for employment.
• Important Notice: Otherwise qualified candidates who are ultimately considered for potential employment with the Texas Water Development Board may be the subject of a request for any criminal history record information maintained by the Texas Department of Public Safety (DPS). Evidence of a criminal conviction or other relevant information obtained from the DPS shall not automatically disqualify an individual from employment with the Texas Water Development Board.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS

• Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

EQUAL OPPORTUNITY

• The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities.

SELECTIVE SERVICE

• Males born on or after January 1, 1960, will be required to present proof of Selective Service registration on the first day of employment or proof of exemption from Selective Service registration requirement.

FINAL EMPLOYMENT OFFERS

• All offers of employment are contingent upon the candidate having legal authorization to work in the United States. Failure to present such authorization within the time specified by the U.S. Department of Labor will result in the offer being rescinded.

SPONSORSHIP

• Candidates must be eligible to work in the United States without requiring sponsorship.

STATE OF TEXAS APPLICATION

• Resumes will not be accepted in place of a completed State of Texas application unless indicated.

E-VERIFY

• TWDB participates in E-Verify! Information from each new employee's Form I-9 will be provided to the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) to confirm work authorization.

EMPLOYMENT AT-WILL

• Employment with the Texas Water Development Board (TWDB) is on an at- will basis.

AMERICANS WITH DISABILITIES ACT

• The TWDB is in compliance with the Americans with Disabilities Act and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits of employment, please contact the Human Resources Division for assistance at (512) 475-2142. Deaf and hard of hearing applicants may contact our office via Relay Texas at 1-800-735-2989 (TTY/TDD).

HEADQUARTER LOCATION AND CONTACT INFORMATION

Texas Water Development Board

Stephen F. Austin Building

1700 North Congress Avenue

Austin, Texas 78701

hr@twdb.texas.gov

Phone: (512) 475-2142