Unit Chief

The Staff Services Manager I ("Unit Chief') is part of a mission-driven team committed to ensuring safe, high-quality care for people receiving treatment for substance use disorders (SUD). The Unit Chief is responsible for providing guidance and expertise for all aspects of the development, implementation, maintenance, and oversight of Department of Health Care Services (DHCS) regulations, policies, and procedures relating to legal requirements for licensed and/or certified SUD treatment programs statewide. Responsibilities for this position include delegating, monitoring and evaluating staff work for accuracy, ensuring timely review and processing of all DHCS licensed and/or certified SUD treatment program applications.

The Unit Chief oversees staff who ensure program compliance with policies, statutes, and regulations. The Unit Chief will set goals, priorities, and timelines for the unit; evaluate processes and procedures related to the work and responsibilities of the unit and revise as needed. Responsibilities will include coordination, analysis, completion and/or review of information notices, budget proposals, bill analyses and other sensitive and complex writing assignments. The Unit Chief will be responsible for recruiting, hiring, and developing staff, in addition to evaluating employee performance. Up to 30% of weekday time may be spent in overnight statewide travel. Transportation by airplane, train, automobile, and other transportation is required.

It is highly recommended that applicants submit their application and supporting documents online through the CalCareer account. This is pending Human Resources approvals.

You must complete the civil service exam to be eligible to work for the State of California in this role. Visit this link to learn how to apply for this exam : Staff Services Manager Exam . Once you pass the exam, you are eligible to be on the civil servant list, and you can apply for this and other civil service jobs.

If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ's). Please make note of Education and Experience requirements for the classification. You must explicitly demonstrate that you meet the minimum qualifications in order to be considered for a state civil service role. The Classification Specification and MQ's can be found here: Staff Services Manager I minimum qualifications language

This is position is eligible for telework. Please refer to the duty statement attached below and the "Working Conditions" section on this Job Control for additional information.

You will find additional information about the job in the Duty Statement .

Working Conditions
Please see the Telework Information section for telework details.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-453635

Position #(s):
808-954-4800-XXX

Working Title:
Unit Chief

Classification:
STAFF SERVICES MANAGER I $6,963.00 - $8,650.00

# of Positions:
Multiple

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information DHCS is California's health care safety net, helping millions of low-income and disabled Californians each and every day.

DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all. To accomplish this, DHCS finances and administers state and federal health programs, including medical, dental, mental health, substance use treatment services, and long-term care. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.

DHCS is a dynamic department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.

DHCS is committed to addressing disparities with our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunities.

The Licensing and Certification Division (LCD) focuses on compliance with State and Federal statute, regulations, and other governing requirements. LCD oversees licensing and certification functions, monitoring, and complaints for Driving-Under-the Influence Programs, Narcotic Treatment Programs, and outpatient and residential providers. LCD also oversees conducts complaint investigations on certified Alcohol and Other Drug counselors and counselor certification. LCD is also responsible for the licensing, monitoring, unusual occurrence reviews, and complaints for Mental Health Rehabilitation Centers and Psychiatric Health Facilities, as well as the, approvals of 5150 facilities designated by the counties for the purpose of 72-hour treatment and evaluation under the Lanterman-Petris-Short Act and the Children's Civil Commitment and Mental Health Treatment Act.

Department Website: www.dhcs.ca.gov

Special Requirements

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Travel required 30% of the time. Position may require overnight travel for up to 4 consecutive nights to meet training requirements.

Applications received with inaccurate information or without the following information will be considered incomplete and may not be considered for an interview: "to" and "from" dates (month/day/year), hours worked per week, civil service classifications or private sector job titles, supervisor name and phone number, and duties performed. Applications that are 'blank' or with "see resume" in place of duties performed are not acceptable.

This position is subject to the Department's Conflict of Interest Code and requires annual filing of a Statement of Economic Interests (Form 700).

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/25/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services
Mailing
Attn: Certification Technician-JC453635
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services
Drop-Off
JC453635
1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Supplemental Application - A completed Supplemental Application must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Application Requirement Section below for additional information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of: Principles, practices, and trends of public and business administration, including management and supportive staff services such as budget, personnel, management analysis, planning, program evaluation, or related areas; principles and practices of employee supervision, development, and training; program management; formal and informal aspects of the legislative process; the administration and department's goals and policies; governmental functions and organization at the State and local level.

• Ability to: Reason logically and creatively and utilize a variety of analytical techniques to resolve complex governmental and managerial problems; develop and evaluate alternatives; analyze data and present ideas and information effectively both orally and in writing; consult with and advise administrators or other interested parties on a wide variety of subject-matter areas; gain and maintain the confidence and cooperation of those contacted during the course of work; review and edit written reports, utilize interdisciplinary teams effectively in the conduct of studies; manage a complex Staff Services program and support staff; establish and maintain project priorities; and develop and effectively utilize all available resources.

Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training

• Diversity, Equity, and Inclusion program activities

• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.

• Paid Holidays and vacation/leave

• Defined retirement program

• Savings Plus Program (401(k), 457)

• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's?California State Civil Service Employee Benefits Summary.

DHCS 2023-2027 Strategic Plan ?provides more information about our commitment to serving Californians and organizational excellence.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: www.dhcs.ca.gov
Hiring Unit Contact:
Reyzamyn Martinez
(916) 345-7532
reyzamyn.martinez@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Supplemental Application
Applicants must include a Supplemental Application (SA) for this recruitment. You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position.

The SA must have each response numbered, no more than 2 pages in length, single-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner

Respond directly to the following Supplemental Application question(s):

Describe your management experience, either functioning as an immediate supervisor and/or lead on a project or team. How many persons did you oversee and what was your role? Include any experience you have dealing with staffing, recruitment, coaching, mentoring, training, performance review/evaluation, project management, workload planning, etc.

Describe your demonstrated ability to solve problems, promote and develop new approaches, and collaborate with colleagues, executive management, oversight agencies and stakeholders to achieve the organization's vision.

Describe how you would ensure that your unit maintains compliance with relevant laws, rules and regulations related to personnel management.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

A completed state application (STD. 678) and any documents list under "Required Application Documents" must be submitted with your application package. Applicants who are relying on additional documentation (e.g., transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under "Additional Documentation) must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application . Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov

For all other questions regarding your CalCareer account, please contact CalHR's CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov .

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.