Unit Clerk Tech (Full Time- Day Shift w/rotating weekend)

Functions as a member of the patient-centered care team to provide administrative support on the unit and direct bedside care to the patient under the supervision of a licensed nurse. Assists in providing direct patient care according to established procedures. Provides care for the pediatric, adult and geriatric population under the direction and supervision of the RN. Assists with admission process, verifying selected demographic information.
Education

• High School Diploma or GED or equivalent required
• Completion of a Patient Care Technician course preferred

Experience

• Experience working as a patient care technician/nursing tech in a hospital setting preferred

Licenses and Certifications

• CNA - Certified Nursing Assistant licensure from the Maryland Board of Nursing required
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge, Skills, and Abilities

• Ability to read, write, speak, and comprehend English.
• Basic Computer skills to perform Data entry
• Computerized clinical information systems
• HIPAA policies on Confidentiality.

Clinical: Performs basic, routine and specialized tasks in assigned department, under the supervision of a registered nurse. Meets patients needs (to include providing baths, linen changes, bedpans, water pitchers, etc.). Assists with ambulation, positioning, elimination, personal hygiene, activities of daily living, routine comfort measures. Transports patients and transfers patients between stretcher and bed and bed to chair. Provides nourishments as requested and authorized by orders, including distribution and collection of meal trays as needed. Participates in shift report, reports observations, unusual findings to RN.

Maintain the comfort, privacy, and dignity of each patient in the delivery of services to them. Observes, monitors, and reports changes in patient's condition, symptom, reactions or behavior as appropriate. Rounds on all assigned patients based on established standards. Documents vital signs promptly and accurately. Conducts purposeful rounding at a minimum of every two hours on assigned patients.

Technical: Supports work of the department by performing clerical and secretarial tasks. Competent in computer systems used to admit, transfer, discharge and chart. Compiles paperwork and inputs specified computer data related to admission, discharge, transfer, birth or expiration of a patient.

Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment (e.g. prior to surgery, transfer, and discharge). Obtains and files results from lab, radiology, physician office, etc., as needed. e. Files and prepares paperwork as directed by supervisor. Prints schedules, reports, and patient data as requested.

Communication: Supports work of the department by facilitating transfer of information. Answers and directs all phone calls; takes messages as needed. Greets all persons coming to nurses' station, answers inquiries, offers direction and assistance, takes and relays messages, run errands.

Exchanges information with other units/departments, physician offices, etc., as requested. Relays patient/family requests to appropriate unit staff. Initiates phone calls, pages, and codes as directed. Uses appropriate means to communicate with other unit staff (Vocera, overhead paging, etc.) Confirms and communicates scheduling of procedures/therapeutic services.

Administrative: Assists in the timely collection and accurate reporting of patient data. Observes, monitors and records vital signs and nursing care procedures in the appropriate area of the clinical record. Assures that documentation is accurate. Promptly answers call lights and telephones

Finance: Supports department by posting charges. Completes appropriate requisitions/computer entries for consults, diagnostic tests, and therapeutic services for patients and coordinates appointments with respective departments. Inputs data for patient charges. Maintains unit supplies and orders same using online requisition system (e.g. Lawson) or other approved process.

Development: Maintains and updates current knowledge Conducts all duties within legal boundaries of position and according to hospital policy and procedures. Works with supervisor to identify learning needs and takes actions to address these needs. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.

Organizational knowledge: Works effectively within and between departments. Participates on intra/inter-departmental teams and committees, communicating unit knowledge as appropriate. Provides department/unit with information and knowledge acquired during team and committee participation. Demonstrates a constructive approach during all interactions. Serves as a unit resource within areas of responsibility

Department/Unit Specific Functions and Duties Consistently displays professionalism in interactions with patients and families, staff and physicians. Maintains flexibility with schedule to meet departmental needs.