The Opportunity: Unit Coordinator - Emergency Department Observation Unit

The Bigelow 12 Emergency Department Observation Unit is a thirty-one-bed unit that manages Emergency department patients as they complete their medical workup.

Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2022-2023: Massachusetts General Hospital.

Schedule

• (2) 12-hour shifts
• Nights | 7 pm - 7 am
• 24 hours per week
• Rotational holiday and weekend schedule

What are we looking for?

As a Unit Coordinator, you will play a critical role in patient care by serving as the central source of information by communicating with patients, families, and medical staff. You will transcribe medical charts for patients to ensure that all their medical treatments and procedures are carried out. The position requires a high degree of accuracy and strong communications skills. To fill this position, we are looking for:

- Individuals who are highly organized and can prioritize and manage information in a demanding environment

- Talented and compassionate communicators who manage patient records according to order, completeness, integrity, confidentiality, and security

- People who thrive in a fast-paced environment where accuracy, professionalism and customer service skills are required

- Effective coordinators who can arrange for patient services between multiple departments.

What do we have to offer?

• Shift differential for evening, nights, and weekends
• Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings
• Employee Perks, Weekly pay, and 401K

About Mass General Hospital

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.

Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.

If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.

Qualifications

Skills

• Effective customer service orientation and the ability to interact with diverse groups of patients, staff, and providers.
• Demonstrated ability to solve basic patient and practice problems using a combination of strong interpersonal and communication skills, attention to detail and superior organizational skills.

• Preferred: Associate degree; 1-year hospital experience

• Required: High School diploma or GED required; Must have at least 1 year of customer service experience; Computer skills necessary (word, excel, and ability to learn MGH systems)

EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.