Description:
Department: Radiology Support Services

Location: Piedmont Atlanta Hospital

Schedule: Day Shift: Saturday - Wednesday 7:30am - 4pm

JOB PURPOSE:

Departmental communication and administrative clerical support functions complying with all HIPAA guidelines, hospital policies and medical records. To include but not be limited to the coordination and distribution of departmental telephone activities, physician communication needs and support staff functions. Unit Secretary-Imaging promotes high quality patient services by maintaining all patient records in the radiology file room. The responsibility of all aspects of the file room, such as, but not limited to, film and jacket retrieval, and combining records.
Qualifications:
MINIMUM EDUCATION REQUIRED:

• High school diploma or equivalent.

MINIMUM EXPERIENCE REQUIRED: None

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None

ADDITIONAL QUALIFICATIONS:

• 1 year previous experience in customer service preferred.
• Basic knowledge of medical terminology.
• Must be able to read, write, speak and understand the English language.
• Must possess excellent skills in telephone communications; courteously and effectively with physicians, patients, and other health care professionals.
• Customer service and organizational skills are also required.
• Must have basic computer skills and ability to learn departmental computer systems to include but not be limited to EPIC and PACS as it relates to departmental procedural functions and patient activity.
• Must be able to make sound independent judgments in the absence of supervision with multi-task capabilities and have professionalism to work with radiologists, physicians, physicians offices, and interdepartmental staff.