Unit Support Assistant (Ft. Worth-Hybrid)

The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are looking for a Unit Support Assistant (USA) to join the Tarrant County North Management Unit Department team. This position is located at 3320 Phoenix Dr, Ft. Worth, Texas.

The Unit Support Assistant (USA) performs moderately complex (journey-level) social service or case management, administrative support and technical program assistance duties utilizing the ReHabWorks system and other Texas Workforce Commission (TWC) automated resources. Work involves collecting, preparing, and reviewing cases to facilitate access to medical, educational, social, and other services; and providing intervention and frequent contact with individuals, facilities, and service providers. May train others. Works under general supervision, with limited latitude for the use of initiative and judgment.

GENERAL DUTIES:

- Assists in researching and analyzing statistical data.

- Responds to customer referral sources and provider inquiries.

- Develops and maintains tracking systems.

- Coordinates performance appraisal systems for the VR Manager.

- Provides mentoring.

- Safeguards confidential information.

- Provides support to the VR Manager as well as the Unit Support Coordinator's small caseload and the Unit support team.

- Works as a member of the office team to foster safety and security of office staff, customers and property at the work place.

- Performs related duties as assigned.

PREFERRED QUALIFICATIONS:

- Eighteen (18) months experience in office practices and office support work using a personal computer in a Windows based environment.

- Experience in applying purchasing procedures.

- Experience in responding to work related inquiries.

MINIMUM QUALIFICATIONS:

Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years of full-time qualifying experience in social and rehabilitative services work, teaching and counseling persons with disabilities, social services, medical eligibility, or entitlement programs;

Twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience;

One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required college.

Copy of official transcripts, certifications and/or credentials will be requested at the time of interview if applicable.

Duty requires up to 10% travel (within the state of Texas) and the ability to lift 10 pounds.

The salary for this position is $2,909.83 - $3,159.00 per month, depending on qualifications. TWC not only offers a competitive salary but the State of Texas benefits package includes everything from health insurance, a retirement plan, and a variety of leave types. Learn about TWC jobs and benefits at www.texasworkforce.org/twcjobs.

VETERANS:

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf.

HOW TO APPLY:

- To be considered, please complete an Application for Employment and apply in Taleo or at workintexas.com.

- TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

- A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.