Urgent Care Technician Senior
Harrisburg, Pennsylvania
Employer: UPMC Senior Communities
Industry: Physician Services
Salary: Competitive
Job type: Part-Time
Schedule: Two 12-hour shifts per week.
Purpose:
Provide triage, clinical care, screening, diagnostic testing, and assisting providers with patient exam and procedures for acute care and occupational health services. Provide support to patient registration as needed.
Responsibilities:
Qualifications:
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Purpose:
Provide triage, clinical care, screening, diagnostic testing, and assisting providers with patient exam and procedures for acute care and occupational health services. Provide support to patient registration as needed.
Responsibilities:
- CLINICAL:
- Accompany patient to the exam room and verify identity.
- Collection of patient information, past medical history, medication review and health screening per rooming guidelines.
- Obtain vital signs, prepare patient and room, set up instruments and equipment needed to complete the visit.
- Assist provider with the patient exam and procedures.
- Completes orders and referrals.
- Schedule patients for advanced care with specialists or clinical services.
- Relay instructions, provides health education and plan of care to patient/family.
- Performs direct patient care and assists with a variety of orthopedic and wound related care including clean and dress wounds, splinting and application of prefabricated durable medical equipment.
- Instruct patients on care for their injury and use of durable medical equipment.
- Administers medications, vaccines and breathing treatments according to provider order and following departmental protocols.
- Performs medical testing, including EKG, audiology, and spirometry.
- Performs full audiogram and screening audiometry following National Institute for Occupational Safety and Health standards.
- Performs spirometry following National Institute for Occupational Safety and Health standards.
- Follow protocols for specialized occupational health physicals and surveillance programs.
- Conducts respiratory fit testing.
- Follow established procedures for the collection and processing of specimen/cultures for analysis including the appropriateness and stability of sample.
- Maintains competencies in techniques to obtain specimens via nasopharyngeal, nasal, oropharynx, capillary, wound, urine, etc.
- Performs point of care testing according to protocol.
- Performs drug and alcohol testing following chain of custody protocols and approved standards for urine, saliva, hair, breath, blood collection.
- Complies with equipment maintenance, completes logs and calibrations according to protocols.
- Complies with regulatory agencies.
- Reports equipment malfunction and concerns to Team Leader.
- Stocks supplies and reports low inventory according to protocols.
- Recognizes critical, abnormal, and unacceptable results and follow up according to established protocols adheres to established laboratory policies in areas of procedures, methods, quality control, quality assurance and safety.
- Screen and monitor the acuity of patients within the waiting area.
- Prioritize patients based on acuity and type of service. Informs care team of patients in distress and acts as a first responder in emergent situations. Maintains and cleans rooms and equipment according to protocols and manufacture guidelines.
- REGISTRATION:
- Provides a warm greeting to all patients, guiding them through use of self-arrival technology or by leading them through the registration process and enrollment in MyUPMC patient portal.
- Registers occupational health patients following employer and workers compensation panel guidelines.
- Obtains, verifies, and updates demographic, financial and guarantor information into the scheduling/financial system.
- Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries.
- Obtains signatures of patient or family member for consent of treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
- Collect co-payments and any other applicable payments at the point of service.
- Performs in accordance with system wide competencies/behaviors.
- Performs other duties as assigned.
Qualifications:
- Must have two years of clinical experience.
- Must have a minimum current employment of 6 months with UPMC Retail Medicine.
- Must obtain Medical Assistant Certification prior to promotion to Senior.
- Successfully obtains other required certifications as described below.
- Must be in good standing with HR and Practice Manager.
- Ability to multi-task, work independently and with a team of care givers.
- Must be able to adapt to variable workload and work with a diverse patient population.
- Must be able to remain calm and respond to emergent situations.
Licensure, Certifications, and Clearances:
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Certified Medical Assistant (CMA)
- Certified Professional Collector
- Act 31
- Act 33
- Act 34
- Act 73
UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-09-11
Reference: 240002HB
Country: United States
State: Pennsylvania
City: Harrisburg
ZIP: 17101
About UPMC Senior Communities
Founded in: 1893
Number of Employees: 110000
Website: https://www.upmc.com/
Career site: https://careers.upmc.com/
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