User Experience Risk Analyst | Advertising

Responsibilities

Company Overview:
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us?
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team & Role:
At TikTok, our Global Business Solutions (advertising) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving effective ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time. The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. The team is critical in assuring a joyful and creative ads experience for the community. The MI User Experience Team serves these teams by addressing key user experience and after conversion risk concerns at a platform, product, process and policy level. Identifying risks along these four key pillars, we will seek to provide insights, generate policy, optimize risk mechanisms, and expand co-governance collaboration with cross functional partners. TikTok currently observes a hybrid working policy of 4 days in the office each week and 1 day working remotely. This position is full-time and based out of our San Jose, California office.

- Act as an independent touch point for risk control advisor who supports integrity teams performing risk
assessments, advising teams on risk management, and risk strategies.
- Identify opportunities to improve processes, protocols, and policies at scale to reduce risk.
- Prepare regular reports for management on the status of risks and recommended solutions.
- Maintain knowledge of industry trends and new risks to ensure organizational risks are mitigated.
- Develop and track risk KPIs across teams; work to ensure alignment of multiple stakeholders across
Product, Policy, Engineering, Strategy, and Sales; work together to implement solutions.
- Become an expert in TikTok Ads infrastructure, policies, products, tools, systems, and data.
- Serve as primary point of contact to provide ad-hoc and regular risk investigations support to stakeholders in Ads Policy and Product teams.

Qualifications

Minimum Qualifications:
- 3 years of risk investigations and operational experience, preferably in online operations, trust &
safety, consulting, business analytics, and/or intelligence research environment.
- Experience in and/or demonstrable knowledge of domains such as dark/grey industry, after-conversion trap, e-commerce scam, information security, and/or online advertising.
- Experience conducting complex, delivering high quality planning analyses and translating the results into recommendations.

Preferred Qualifications:
- Experience with SQL or Python preferred.
- Ability to communicate and influence across teams and regions; ability to find win-win solutions that meet
the objectives of cross-functional partners while reducing risk.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2