Vehicle Readiness Specialist

As a Vehicle Readiness Specialist at Tesla, your role is vital in ensuring our clients have an exceptional experience. You'll be responsible for preparing vehicles for customer delivery and collaborating with your team to identify opportunities for ongoing improvement in our vehicle readiness processes. Your key tasks include the thorough preparation of customer vehicles, vehicle cleaning, and the readiness of new customer delivery vehicles.

To succeed in this position, you'll need to be highly efficient, embrace challenges with enthusiasm, and take full ownership of your responsibilities. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy.

We are hiring for part-time and full-time positions.


Responsibilities

• Clean service, loaner, and gallery vehicles in compliance with company standards
• Operate steamers, hoses, vacuums, and other equipment
• Ability to spot check and manage paint correction onsite as needed
• Effectively prioritize tasks and manage time to meet deadlines
• Manage inventory and reorder supplies as needed
• Perform additional responsibilities as assigned to meet business needs

Requirements

• Proven track record to meet and exceed goals
• Proactive team member and ability to develop collaborative relationships
• Ability to lift 50 - 60 pounds
• Must have a valid driver's license and must be insured

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program


Expected Compensation


• Service Support Associate I - $17.68 - $26.52/hour
• Service Support Associate II - $19.44 - $29.16/hour
• Service Support Associate III - $21.20 - $31.80/hour
• Service Support Associate IV - $24.00 - $36.00/hour
• Lead Service Support Associate - $25.76 - $38.64/hour
, depending on level + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.