Vice President of Revenue Cycle, Mid-Cycle

Work where every moment matters.
Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare's unified culture enhances access, affordability, equity and excellence. Its care-delivery system- with more than 500 locations serving 185 towns and cities- includes two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, three community hospitals, a behavioral health network, a multispecialty physician group, a clinical care organization, a regional home care system, an array of senior care services, a mobile neighborhood health program and a comprehensive physical therapy and rehabilitation network. On average, Hartford HealthCare touches more than 23,000 lives every single day. The unique, system-wide Institute Model offers a unified high standard of care in crucial specialties at hospital and ambulatory sites across Connecticut offering unparalleled expertise at the most affordable cost. The institutes include: Ayer Neuroscience, Behavioral Health, Cancer, Digestive Health, Heart and Vascular, Orthopedics and Tallwood Urology & Kidney.
Position Summary:

The Vice President of Revenue Cycle Operations, working collaboratively with the Senior Vice President of Revenue Cycle, is responsible for achieving and maintaining properly functioning revenue cycle processes and superior consumer experience across all organizational facilities. Critical responsibilities include the development and achievement of annual and periodic goals for significant statistical indicators of revenue cycle performance and for the organization's overall financial performance. The Vice President has leadership and operational responsibility for Hospital and Physician coding, Clinical Documentation Integrity (CDI) Program and Health Information Management (HIM).
Key Accountabilities:

• Dedicates a significant amount of time to developing and maintaining a high-performance team
• Continuously evaluates market forces such as talent availability and technological developments to keep HHC at optimal performance
• Develops and implements business development practices and activities across all system facilities that contribute to the organization's mission and align with its values
• Completes (or contributes to the completion of) various financial forecasts, including cost center salary and direct expense, month-end financial reporting, CMI analysis, coding accuracy reporting, cost center productivity, and any long-range strategic plans
• Monitors and supports daily staff functions in all areas related to the scope of the VP's responsibility; leads clinical denial programs, DRG downgrade prevention and strategies to improve medical record documentation
• Assess and responds to organizational and customer needs with innovative programs to ensure customer satisfaction; implements provider and patient-centric processes
• Ensures compliance with relevant regulations, standards, and directives from regulatory agencies and third-party payers related to medical record documentation and coded data

Qualifications:

• Bachelor's degree in business administration, health information management, health/public administration is required. Master's degree preferred
• Coding (RHIT/RHIA/CPC) or CDI certification or clinical degree required
• Ten plus years of progressive experience in healthcare management in a revenue cycle or clinical leadership position
• Demonstrated expertise leading coding, clinical documentation or utilization management teams. Experience with end-to-end revenue cycle operations a plus
• High energy individual with the capacity to successfully manage many projects and responsibilities (technology implementations and operational transformation projects)
• Team builder with excellent interpersonal skills, including the ability to persuade others to change their minds or behavior and effectively work with all levels of the organization
• Thought leader with the deep industry knowledge of current healthcare trends, regulations and policies
• Strong analytical skills. Problem-solving and inductive reasoning skills, which manifest themselves in creative solutions
• Highly developed communication skills, successfully demonstrated in effectively working with a wide variety of people in both individual and group settings
• Financial management skills, including the ability to financially analyze data for operations budgeting, auditing, forecasting
• Organizes and manages work to achieve results and tracks performance so that problems are detected early or to prevent entirely
• Demonstrate skill in critical thinking, diplomacy, and relationship building. Specifically, physician relationships

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.