High school diploma or GED. Six months of clerical experience to include public contact, customer service, data entry or providing citizen information or referral services. Must possess a Department of Children and Families (DCF) Core Competency and Privilege thirty (30) Hours Training Certificate within 45 days of employment (continued employment is contingent upon meeting this requirement). Must possess a valid State of Florida Driver license at all times and meet the Level 2 Employment Screening standards.