Introduction

The Department of Health Services (DHS) , Division of Public Health (DPH) is recruiting for a Vital Records Training Specialist within the Office of Health Informatics (OHI). The Office of Health Informatics (OHI) in the Division of Public Health (DPH) is responsible for supporting data collection, performing analysis on public health data, and examining the relationships of that data with other data and data sets. Data is collected in support of many state and national public health programs. The DHS State Vital Records Office (SVRO), Statewide Vital Records Information System (SVRIS) Support & Registration Unit is responsible for the maintenance of the SVRIS and associated systems and the registration of vital events. The SVRIS is the software application designed to process, register, and house all of Wisconsin's vital records including birth, death, marriage, divorce, fetal death, and induced termination of pregnancy events.

DPH works with our local and tribal public health partners, and community groups statewide, on a wide variety of programs and services that protect the health of Wisconsin residents.

This position offers the option to work remotely up to 5 days per week or work out of one of the DPH central or regional offices . The employee must be able to establish a secure home office if working remotely. This position also requires approximately 10% travel throughout Wisconsin. This schedule may vary based on training or operational need.

Our diversity, equity, and inclusion team strive to hire, develop, and retain a talented workforce representative of the people of Wisconsin we serve. We are searching for people with diverse backgrounds to join our dynamic and team-oriented environment. We promote professional growth and create a healthy work/life balance and inclusive culture.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package , including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $39/month for single plans and $97/month for family plans, after 2 months of state service.
• Premium pension plan with at least a 6.9% employer match in 2024. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

Position Summary

As the Vital Records Field Representative and SVRIS Training Specialist, you will be responsible for creating and conducting in-person and web delivered training for SVRIS users. You will be responsible for creating, updating, and maintaining training documentation, online modules, and role-based training curriculum for any new functionality, and existing functionality documentation that may be out of date. You will also function as a field representative, responsible for site visits and training audits for facilities as it relates to vital records and the use of SVRIS.

During the time you are not providing training or in the field, you will provide help desk support to resolve external SVRIS user issues and provide guidance in the use of the system. You will be expected to relate the operational information, knowledge and analytical application needs of the system to external partners and SVRIS users. You will participate in requirement gathering sessions, documentation design review, assist with the development of test scripts, and perform testing. Additionally, you will identify and report business processes and system related issues.

The employee in this position is expected to use the tools and principles of quality management in performing their daily work including the following:

• Providing constructive feedback for the purpose of continuous improvement in a manner that is supportive of the DPH and its mission.
• Using data collection tools as appropriate.
• Using effective team skills to contribute to the efficient operation of the work.
• Presenting ideas, carrying out assignments, and providing information as required.

Salary Information

The starting pay is between $34.57 and $40.80 per hour (approximately between $71,900 and $84,800 per year) depending on qualifications, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former employees is set based on the rules that apply to compensation for the applicable transaction. This position is classified as an IS Business Automation Senior and is in pay schedule and range 07/34.

Job Details

All applicants who may be appointed will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice.

Employees must have access to both a private workspace and secure high-speed internet for remote work options. Mileage reimbursement to the employee's headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.

DHS does not sponsor work visas for these positions, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Qualifications

Minimally qualified applicants will have all of the following:

• Experience creating, reviewing, and delivering web-based, live online and in person training sessions.
• Experience developing and editing written documentation and reference and training materials.
• Experience working with data providers to gather information and automate workflows or business processes in an information system.
• Experience working with a records management system and providing technical assistance or training to end-users.

Well-qualified applicants will have one or more of the following:

• Experience working with vital records (e.g., birth, death, marriage records), including vital records business policies and state statutes.
• Experience conducting site visits for external partners.
• Experience participating on project teams to implement or enhance existing software applications (e.g., gathering requirements, documenting specifications, or testing software updates prior to deployment, etc.).

Your letter of qualifications is limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here .

How To Apply

Applying is easy! Click "Apply for Job" to start your application process. Sign in to your account or click "Register Now" to create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

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• Once your application is submitted, no changes are allowed. Click "Save" to allow changes to your application as needed before submitting by the deadline.
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Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related this position. Current or former permanent, classified, state employees must complete the online application process to be considered.

If viewing through an external site, please apply directly at Wisc.Jobs .

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

Veterans are encouraged to apply. For complete information on veterans' hiring programs with the WI Department of Veteran's affairs, click here .

For technical assistance and general information, please see Frequently Asked Questions . For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Human Resources at DHSDPHHR@dhs.wisconsin.gov .

Deadline to Apply

The deadline to apply is May 16, 2024 at 11:59 pm.