Wellbeing and Engagement Consultant

Who We Are

We're NFP, an Aon Company, a seven-time Best Places to Work award winner in Business Insurance for 2017, 2018, 2019, 2020, 2021, 2022, and 2023. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients has created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. We're passionate about the opportunity to positively impact the overall health and well-being of our clients' employees.

Summary: As the Well-Being & Engagement Consultant, you will support NFP clients in Atlanta, GA area alongside one remote Well-Being & Engagement Consultant. In this full-time, hybrid position, you will work collaboratively with the account teams and producers and guide a variety of clients in the development and support of impactful well-being and engagement initiatives. You will also enjoy collaborating with the rest of the Atlantic Region Well-Being & Engagement team and will work closely with the regional practice leader.

Essential Duties and Responsibilities:

• Maintain a book of business of primarily large client accounts, delivering wellness strategy consulting and project management, including bi-weekly/monthly calls and periodic in-person meetings.
• Provide strategy for clients in forming and developing their well-being program initiatives, goals, committees, and effective communication planning to promote client well-being programs.
• Analyze medical and Rx claims data and benefits/program utilization to identify population health management opportunities, recommending strategic steps and third-party vendor solutions.
• Evaluate carrier and vendor programs and develop strategies to build engagement to maximize all existing resources and services.
• Lead RFP's for well-being solutions and programs , including vendor evaluation, comparison, demos, pricing negotiation, selection implementation, and ongoing services ongoing services to ensure deliverables are met.

• Leverage NFP's size and reputation to negotiate competitive fees and solution options from carriers and vendors.

• In collaboration with the Well-Being & Engagement team, develop and promote innovative resources and services that can be leveraged across clients and effectively utilized by the benefits team to support clients.
• Connect regularly with account teams to keep them up to date on well-being resources, solutions, and strategic recommendations.
• Participate in cross-office functional teams to contribute to national well-being deliverables such as trainings, benchmarking, trend reports, etc.
• In conjunction with Well-Being Coordinator, coordinate onsite and virtual events for clients including health fairs and educational seminars/webinars; some onsite events require in person attendance, with some travel to clients in locations outside Atlanta.
• Curate client and prospect presentations to effectively communicate the NFP well-being value proposition, including preparation of RFP responses and presentations.
• Maintain a working knowledge of compliance rulings and recommendations related to workplace well-being.
• Stay informed on industry research, trends, vendors, best practices, and benchmarking to bring innovative approaches to client-specific strategies.
• Develop, maintain, and grow relationships with both internal (NFP leadership, account teams, shared services, producers) and external (vendors, insurance carriers, clients, etc.) stakeholders.
• Champion the Atlantic region holistic well-being initiatives for the Atlanta office to drive engagement and positively impact the health and well-being of NFP colleagues.
• Additional duties as opportunities for contributions are identified.

Knowledge, Skills and Abilities:

• Knowledge of insurance, healthcare, and well-being and engagement industry and trends
• Passion for health and well-being; energetic, flexible, collaborative, and proactive
• Ability to foster positive working relationships internally and externally at all levels across organizations, especially with account management teams to support an integrated client strategy
• Excellent consulting and project management skills including a strong attention to detail
• Experience setting strategic plans for promoting workplace well-being
• Ability to analyze and summarize data including claims data, engagement data, biometric screening data, etc. Medical knowledge not required.
• Proactive approach, and excellent follow through
• Ability to work independently and anticipate client and team needs
• Proven aptitude for quick and creative thinking within demanding deadlines
• Effective time management and decision-making skills, including strong aptitude for organization and prioritization
• Ability to express ideas clearly and diplomatically in both written and oral communications
• Intermediate level knowledge of Microsoft Office Suite (Excel, PowerPoint) as well as technology platforms including Teams, Zoom, etc.
• Corporate Employee Benefits experience is a plus.

Education/Experience/Licensing/Certifications:

• Bachelor's Degree preferred in Public Health, Health Promotion/Education, or related field
• 2+ years' experience in well-being program development, implementation, evaluation, marketing, and promotions, preferably in the insurance industry
• Wellness certification preferred
• Life and Health license may be obtained

Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision. Occasional lifting and transporting of materials to client events with the assistance of a carrier.

Working Conditions: Climate controlled office environment; occasional visits to client work sites that may not be climate-controlled.

What We Offer:

NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & well-being programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better. Together.