Windows Technical Support Analyst (Active Secret Clearance)

An Insight Global Client is looking for a strong technical support analyst to join their team long term.
- Provide unit level support in the installation, operation and maintenance of computer systems.
- Install, maintain and upgrade workstation and peripheral hardware and

software. Respond to and resolve workstation, application and server related problems.
- Update desktop software/applications; maintain documentation on installed applications.
- Provide u with assistance in working in specific applications.
- Maintain/troubleshoot office related equipment and applications such as copiers, fax machines, printers, building access system and email accounts.

Compensation:

25-28/hour, depending on level of education and experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- Active SECRET Clearance
- 3+ years of experience supporting desktops, laptops, and connecting to the domain
- Experience doing patching
- Strong troubleshooting skills
- Experience doing rack and stack
- Strong skills in Windows
- Active Directory
- Hands on Break/Fix

Nice to Have Skills & Experience

Bachelors degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.