Workforce Development Specialist (Business Services)

WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Killeen, at 300 Cheyenne Drive. We have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
An individual who embodies our values of Customer Focus, Accountability, Quality, Teamwork & Integrity. You are proactive and desire to empower our local businesses by developing and maintaining working relationships, while assessing the needs of regional and prospective employers and providing solutions.

WHAT YOU WILL DO:
Business Services Specialist (Workforce Development Specialist IV) will conduct work in and outside the Workforce Centers to gather data, evaluate information, and develop a plan to meet employers' needs. Connect businesses with our WSCT programs and work with employers to develop customized service options. Performs advanced (senior-level) employment work. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
-Develop and maintain working relationships with regional and prospective employers, while assessing the needs of employers.
-Use assessment tool while conducting regular outreach visits to identify the needs of Central Texas employers and communicate the services of Workforce Solutions of Central Texas.
-Research, analyze, and compile labor market information, area profiles, wage survey data, and other related material and disseminates information to employers.
-Partner with Workforce Center Staff to review and assess availability of qualified job applicants and formulate a service plan to maximize utilization of Business Services.
-Serve as a resource and provide technical assistance to employers and Workforce Center staff in such areas as screening and selection procedures, hiring practices, and establishing competitive wage rates.
-Represent the Workforce Solutions of Central Texas at Chamber of Commerce and Business Association events.
-Identify and promote grant programs and incentives that would benefit Central Texas businesses.
-Identify business services or events not currently available, explore the feasibility of providing and implementing business services with appropriate staff, and implement new programs/grants as appropriate.
-Maintain current and accurate employer contact information while utilizing the State's job-matching database (WorkinTexas.com).
-Conduct follow-up contacts with employers to provide routine maintenance of existing job orders and related services.
-Develop and process job orders from employers and record information electronically to facilitate the selection and referral process.
-Ensure quality control of job orders in accordance with employment laws, rules, and regulations.
-Responsible for entering, retrieving, and editing data from electronic database.
-Perform other relevant duties as assigned

YOU QUALIFY WITH:
-Four years of full-time qualifying experience in gathering information, interviewing or counseling; instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; customer service; or workforce development issues and programs.
-Fifteen semester hours of accredited college work may be substituted for each six months of experience.
-One year of full-time in-service experience classified as a Workforce Development Specialist III with regular status will satisfy the minimum qualifications.

YOU ARE A GREAT FIT WITH:
-Ability to work independently and cooperatively; must have excellent organizational, and customer service skills.
-Ability to establish and maintain effective working relationships with employers and partners.
-Knowledge of business development strategies and strategies to develop business relationships.
-Must be a skilled and effective oral and written communicator with demonstrated ability to work with diverse populations.
-Proficient in a variety of computer software applications and research (Windows, Microsoft Office Suite Programs, etc.).
-Individual with direct experience in business development.
-Ability to communicate the benefits of utilizing a company's services and programs.
-Bachelor's degree in human services, business, education, or related field from an accredited four-year college or university.

YOU GAIN:
-A Family Friendly Certified Workplace.
-Competitive salary: $4,131.00/month
-Defined Retirement Benefit Plan
-Optional 401(k) and 457 accounts
-Medical Insurance
-Paid time off, including time for vacation, sick and family care leave
-Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf

HOW TO APPLY:

-To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

-TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

-In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

-A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.