Workplace Experience Concierge

Job ID

164694

Posted

01-May-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Los Angeles - California - United States of America

Are you ready to start an exciting career with CBRE?
Job Role
Get ready for an exciting career with CBRE!

The Workplace Experience Reception/Concierge is heart of the workplace providing personalized services and administrative support to build a sense of community. The individual in this role acts as the first point of engagement with team members and visitors alike, crafting a warm, encouraging, and servicing atmosphere that improves the Experience.
What You'll Do

• Welcomes tenants/employees and announces clients, applicants, and visitors. Maintains neat appearance of reception/lobby area, conference rooms café and other common areas. Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner.
• Performs general administrative duties associated with distributing packages and mail as needed. Uses tracking systems to record inbound and outbound courier, freight, and mail. Schedules messenger service as needed. Follows location security procedures for screening inbound deliveries.
• May order and stock office supplies such as café supplies, equipment toner, printer paper, freight, and shipping supplies etc. Determines standard supplies and information to be maintained at the front desk. May assist with temporary signage.
• Arranges equipment service as needed and ensures equipment is in good operating condition for events, coordinating catering.
• Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, Room Management. A/V Support, Meeting & Event Management, Supply & Expense Management, Meeting & Events Coordination and Equipment Care, etc.
  

What You'll Need

• HS Diploma or GED required. Professional hospitality accreditations preferred.
• A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is helpful.
• Open and flexible work schedules.
• Solid understanding of the surrounding area and all recreational, hospitality and business related information.
• Requires basic analytical skills with the ability to understand and carry out general instructions as well as tackle problems in standard situations.
• Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.
• Apply a high level of attention to detail as well as strong verbal and written skills.
• Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.
• Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling and frequently lifting up to 40 lbs.

CBRE carefully considers multiple factors to determine compensation, including candidate's education, training, and experience. The minimum salary for the Workplace Experience Concierge position is $45,000 annually [or $21.63 per hour] and the maximum salary for the Workplace Experience Concierge position is $50,000 annually [or $24.03 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.