Description:

Responsibilities:




JOB DESCRIPTION:

Provides assistance to Client customers with information regarding customer accounts.

Processes orders to satisfy customer requests, research billing related issues, assesses charges for service connections and works emergency Call Duty. 

Serves as a resource in the investigation and resolution of issues related to customer billing and collection of accounts receivable, including research and analysis of gas, electric and non- commodity accounts, products, services, and collection activities.

 

Minimum qualifications:

High School Diploma, Microsoft Office skills, Proficiency in Excel, proficient SAP knowledge, business strategy understanding, familiarity with process and end systems, Tableau.

Education: Bachelors Degree