Description:

Responsibilities:

70+ Cases process daily, provide application details timely and accurately.

Ability to hit metrics and deadlines for Cash

Ability to multi-task, handle multiple projects/functions in a high pressure work environment.

Ability to interpret customer remittance and back up

Address payment issues like double payments, lack of remittance etc.

Ensure UAC Unmatched is addressed and resolved timely

Full understanding of JDE Auto match Process, the fields it entails and how to fix when not working for a customer

Has initiative to act, anticipate potential problems and address them early on and fix them

Intermediate or above Excel (pivots and VLOOKUP’s - Used on a daily basis

Keep the UAC Working File up to date

Maintain process and procedure documents, so they are always up to date

Process 1700+ Incoming Payments Monthly

Process previous UAC Cases per the UAC Working File - Heavy Research and reconciliation

Pull Data from customer portals and match to Open Invoices Aging - Using VLOOKUP's ( for all large accounts), Some customers pay several times a week.

Reduce the number of prior year cash cases

Request remittance support from customer ( correct so that it is not a recurring issue)

Research and provide details of all discrepancies (over and short pays)

Research and resolve Other UAC Reason Codes for your portfolio - Follow Up on all UAC Reason Codes, per schedule on UAC Reason Codes tab of UAC Working File

Resolve customer that did not go through JDE Automatch

Skillset and drive to fix the recurring Cash Issues so that all UAC goes through the Auto Match Process or Cash App is able to post without our assistance

Strong attention to detail

Work UAC Cases Daily as they come in. All cases that come in during the month must be processed in that month.

Work with SSAR Team to resolve unapplied cash old cases




Additional Requirements:

Ability to hit metrics and deadlines for Cash

Ability to follow and understand established procedures

Ability to interpret customer checks and remittance

Ability to multi-task, handle multiple projects/functions in a high pressure work environment.

Ability to set priorities and schedule activities effectively to ensure timely completion

Ability to set priorities and schedule activities effectively to ensure timely completion

Ability to think outside the box, not routine processing

Ability to work independently in a professional manner with a team commitment

Ability to work independently in a professional manner with a team commitment

Able to respond quickly to changing demands, processes, and update information

Absolutely must know how to do vlookups

At least 3 years’ experience with collections/revenue/accounting/AR or related function - Cash Application

Clear and concise written and verbal communication

College Degree (accounting, business, or finance) strongly preferred

Communicate Daily with appropriate customers (internal and external)

Communicate daily with Billing Analysts personnel on resolution of errors or exceptions.

Communicate daily with plant personnel on resolution of errors or exceptions.

Communicate daily with Sales/Brokers personnel on resolution of errors or exceptions.

Complete Reports Timely

Drive and motivation to hit metrics and deadlines

Excellent planning and organization skills.

Excellent planning and organization skills.

Has initiative to act, anticipate potential problems and address them early

High comfort level with systems navigation

High ethical and performance standards for self and team

Intermediate or above Excel (pivots and VLOOKUP’s)

Motivation to improve process and procedures

Order Entry Systems / JD Edwards a plus

Organization in maintaining status of large customer portfolio

Proficiency in use of Microsoft Tools

Strong attention to detail to detect errors and billing errors

Strong interpersonal skills; excellent written and verbal communications capabilities

Understands brokerage

Understands the full cash application process

Understands the invoicing process and the financial impacts

Education: Bachelors Degree