Job Description

About the Role

The General Dynamics Land Systems Application Support Team is looking for a talented and customer-focused Applications Support Analyst. The candidate will play a crucial role in providing technical support, troubleshooting, and application guidance.

Company Information

General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.

Hybrid or onsite:

• Due to the nature of the work, this role requires on-site presence up to 100%

What We Offer

Whether you are starting your career or an experienced professional, we offer a Total Rewards package that is impactful and built for you.

• Healthcare including medical, dental, vision.
• Competitive base pay.
• 401k Match (6%).
• Hybrid work schedule may be available.
• 9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off).
• On-going learning opportunities within a diverse, inclusive and rewarding work environment.
• Onsite Cafeteria, Fitness Center, and Outdoor fitness track.

Responsibilities to Anticipate for this Role

• Maintain and update software configurations
• Work with end-users to determine business requirements for enhanced functionality
• Maintain systems documentation
• Assist in the development of test plans and test procedures
• Document business requirements with functional and technical specification documents
• Develop and implement changes to the software based on user requirements
• Install and test all changes and patches to the software environment
• Update software to remediate security vulnerabilities
• Support audit requirements related to SOX, cybersecurity, and other related requirements

Position Requirements

• Bachelor's degree in Information Technology, Computer Science is preferred
• 3-5 years of experience as an Application Support Analyst
• Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)

Additional Information / Desired Experience

• Intermediate use of Microsoft Products (Excel, PowerPoint, and Word)
• Has experience with Information Technology security concepts
• Excellent verbal and written communication skills
• Able to think and react quickly to rapidly changing situations
• Knowledge of computer network infrastructure and operating system concepts (Windows, LINUX)
• Knowledge of relational database
• Knowledge of application programming
• Ability to work independently

GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance. At General Dynamics Land Systems, we strive to be champions who drive diversity, equity and inclusion. We are committed to our values and beliefs to provide a healthy and secure working environment that empowers team members to build careers that reward. We are focused on supporting an inclusive company that recognizes the value in creating a dynamic team that is diverse.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to benefits@gdls.com for assistance and let us know the nature of your request and your contact information.