Area Sales Manager, Caribbean/CS

Miami, Florida


Employer: LVMH
Industry: Sales
Salary: Competitive
Job type: Full-Time

Poste

A TAG Heuer Area Sales Manager is responsible for the development of the Caribbean and Cruise Ship wholesale business by building long-term relationships with retailers and key partners. The Area Sales Manager will be responsible for increasing market share, driving merchandising excellence and improving assortment potential with a focus on sell-out achievement to reach sell-in objectives.

MAIN RESPONSIBILITIES:

Business Development:
  • Develop and implement a plan to achieve sales targets (sell-in and sell-out)
  • Stay connected to the competitive landscape, market trends, and broader economy to find opportunities and threats and propose new projects
  • Review and optimize brand distribution and recommend account or POS openings and closures
  • Track and analyze business performance (sales by door, product collection, turnover, market share) and adjust sales and marketing actions accordingly
  • Ensure compliance with retailer use of Warranty Activation System (WAS). Objective of 100% completion rate for all watch products sold.
  • Collect and share internally the feedback from retailers, consumers, and competitors with regards to sales, products, and marketing activity

Sales:
  • Build strong relationships with customers at all levels - owners, general managers, store managers, and retail staff to drive sell out in all doors
  • Lead commercial negotiations to define sales objectives with the customer and negotiate space, location, and investments.
  • Regularly visit points of sale to keep TAG Heuer top of mind and provide support and outstanding customer service.
  • Ensure smooth and efficient cash collection, in collaboration with the finance team
  • Implement, track, report on, and reconcile impactful incentive programs for sales associates

Marketing:
  • Implement an outstanding co-op marketing plan with each retailer, in partnership with the marketing teams and in line with the brand strategy and guidelines
  • Identify and propose opportunities for events, window/shop animations or advertising to promote the brand awareness and drive consumers to the POS.
  • Ensure online brand presence is consistent and meets e-corner criteria.

Visual Merchandising:
  • Ensure optimal and efficient brand expression at the POS by supporting customers in implementing merchandising plan-o-grams, windows, displays, trade accessories, furniture, catalogues, etc.
  • Regularly check the state of POS material and fix/replace as needed to maintain brand environment consistent with merchandising standards including the use of all proper functioning elements (lights, digital devices, display pieces, current visual assets)
  • Identify and secure opportunities to improve space and visual presentation in the store.

Assortment / Inventory Management:
  • Consult with each retailer to define product assortments based on store trends, customer base, commercial objectives, and brand strategy
  • Implement an efficient order/replenishment process with each customer
  • Regularly assess stock situation at POS to ensure inventory requirements are met (no overstock, availability of bestsellers, etc.)
  • Propose solutions to address identified risks and issues (aging inventory, slow movers, overstock)
  • Lead all aspects of and supervise retailer stock with current brand product assortment, aligning inventory levels to sell-out performance and stock rotation goals. Sell-in, sell-out, and stock level should correlate for all stores


Profil

Training & Product Knowledge:
  • Share product knowledge and information on the brand and convey the passion for TAG Heuer to turn all sales associates into dedicated brand ambassadors
  • Implement the corporate training strategy in every POS (online learning, POS modules, classroom trainings)
  • Regularly deliver in-store trainings to improve brand and product knowledge, and ensure accurate launch of novelties
  • Partner with Training Manager to establish global objective, including local and virtual training sessions, enrollment and completion targets, and reporting
KNOWLEDGE, SKILLS & ABILITIES
  • At least 5 years of previous wholesale or retail equivalent experience
  • Understanding of the specifics of Caribbean and Cruise Ship lux retail market
  • 60% of Travel- Caribbean Islands and strategic Cruise Ports in US (including weekends and holidays)
  • Hybrid Position
  • Bachelor's degree or equivalent experience preferred
  • Language Skills: English; Spanish and French preferred
  • Entrepreneurial spirit: Self-reliant, independent, self-initiating work habits with minimal direction for routine activities
  • Run multiple tasks and priorities simultaneously with good attention to detail and follow through
  • Data and Market trends analysis
  • Sales training and presentation experience
  • Professional communication including courteous, timely and situationally appropriate correspondence with customers and co-workers
  • MS Office - Word, Excel, PowerPoint
  • Creativity to develop new ways of achieving business objectives

Employee benefits: At our Maison, we offer a generous and comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k, automatic employee contribution, employee assistance programs and more.

Equal Employment Opportunity: Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

Created: 2024-05-03
Reference: TAGH01713
Country: United States
State: Florida
City: Miami
ZIP: 33129