Assistant General Manager (the Gorge Amphitheatre)
Quincy, Washington
Employer: AEG
Industry: Administration/General Management
Salary: $85000 - $95000 per year
Job type: Full-Time
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LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay. THE ROLE The Assistant General Manager ('AGM') is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue's operations including. Utilizing initiative and independent judgment closely with the General Manager in planning, directing and managing the day-to-day operations of the venue, the AGM has responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, sales and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends, with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development. The AGM reports to the General Manager. ESSENTIAL FUNCTIONS
Education
Preferred
Preferred
LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay. THE ROLE The Assistant General Manager ('AGM') is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue's operations including. Utilizing initiative and independent judgment closely with the General Manager in planning, directing and managing the day-to-day operations of the venue, the AGM has responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, sales and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends, with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development. The AGM reports to the General Manager. ESSENTIAL FUNCTIONS
- Upholding Legends' standards for quality and performance in all phases of the food and beverage operations
- Constantly innovating the guest experience - food, service, communications, etc. Balancing creativity with practical implementation.
- Overseeing operational management team, including developing talent, promoting from within, coaching, and performance management
- Assist in developing yearly operational budgets that result in a fiscally sound operation - including product levels and pricing.
- Overseeing monthly inventory for all departments
- Verifying, preparing and submitting reports/monthly projections as required
- Working closely with various sub-contractors and vendors to ensure all standards are met, terms of contract are followed and pricing is negotiated
- Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
- Performing additional related duties, tasks and responsibilities as required
- The ideal candidate will have a bachelor's degree with a minimum of 3-5 years management experience in the contract foodservice industry, preferably in a sports and entertainment venue
- Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions, premium services and beverage programs for a sports and/or entertainment venue
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
- Experience working in both union and non-union environment is preferred
- Previous P&L accountability and/or contract-managed service experience preferred
- Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
- Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays
- Bilingual in Spanish a plus
Education
Preferred
- Bachelors or better in Other
Preferred
- Microsoft Office(Excel, PPT, Word, Outlook)
Created: 2024-05-04
Reference: 2071296
Country: United States
State: Washington
City: Quincy
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
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