Customer Service Associate/Mail Clerk

Sandy Springs, Georgia

Employer: Exela Enterprise Solutions, Inc.
Industry: 
Salary: Competitive
Job type: Full-Time
Essential Job Responsibilities:
  • Perform any and all duties as assigned by management to include; print and mail services, intelligent locker services, and other office services.
  • Performs administrative tasks, provides volumes/billing inputs to one-up Manager, and other assigned duties in a timely manner.
  • Handle time-sensitive material like confidential, urgent packages
  • Shipping & Receiving
  • Sort and deliver mail, packages
  • Pack & move boxes as needed within the site as requested
  • Stock paper in copy areas
  • Change Toners in copiers as requested
  • Ensures adherence to company policies and guidelines, safety & security procedures.
  • Create a positive atmosphere of professionalism and support.
  • Utilizes technology to perform tasks efficiently and demonstrates the ability to communicate effectively both orally and written.
  • Position may require individuals to perform site activities due to unanticipated volume increases, staffing coverage issues and/or special project needs requested by clients.
  • Understands basic information on core service/solutions offerings and effectively with Manager - Client Services.
  • Other duties upon request
  • Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
  • Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
  • Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
  • Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
  • Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 25 lbs. frequently.


Qualifications:
  • High school diploma or equivalent.
  • Proficiency in reading, writing, and speaking English.
  • Ability to work at a computer for extended periods.
  • Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
  • Close vision and ability to focus are necessary for performing tasks accurately.
  • Experience with data entry is desirable.
  • Ability to engage in repetitive motion activities like twisting, bending, and climbing.
  • Previous experience with data entry is advantageous.
Created: 2024-05-08
Reference: 29322
Country: United States
State: Georgia
City: Sandy Springs
ZIP: 30339

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