Prod support analyst activities broadly include :

Provides senior level production support of Tier II applications, databases and/or systems

Provide technical support for several applications in the SDLC and troubleshoots issues

Ability to diagnose problems, define and co-ordinate the implementation of solutions individually

Ability to write, modify, and execute SQL queries for Oracle and SQL Server

Knowledge of Salesforce and Middleware solutions

Interfacing with Application Developers to communicate issues and suggest remediation

Excellent oral and written communications skills along with strong documentation skills

Resolve Incident Management issues from triage through to resolution

Managing the running of daily batch processing and scheduled production activities

Required skills:

• Excellent communication skills
• Salesforce CRM, APEX design knowledge
• IBM Middleware knowledge Data Power, ACE, OpenShift React
• Experience with development and testing of enterprise-level software architecture
• Experience with query languages such as Oracle PL/SQL
• Experience developing/optimization of query language scripts
• Experience with common data fix procedure
• Experience/understanding of agile process and its roles
• Experience using large scale version control, build and PMO tools (DevOps, etc.)
• Strong software analytic skills/experience
• Experience in training/mentoring a junior developer is a plus
• Experience/understanding of healthcare industry is a plus

Required Skills :
Basic Qualification :
Additional Skills :
Background Check :Yes
Notes :
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set :Yes
Type of project :Other Project Type
Master Job Title :VMS Access Entry
Branch Code :Detroit