Employer: AEG

Industry: Event Management

Salary: Competitive

Job type: Part-Time

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Overview

Event Staff Members assist the Events Department with executing and overseeing guest services, ticket taking, and act as a liaison between the event manager/coordinator to the guests for each event.

This role will pay an hourly wage of $14.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Job Expires 3/15/2024

Responsibilities

Ability to direct and lead providing excellent customer service
Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
Assist guests for entry and exit into the complex
Scan tickets and greet guests
Assist fans in locating seats, access around the complex, and provide answers for any questions when asked.
Being alert and proactive to potential hazards and reporting incidents when they occur
Monitor your assigned area for issues and opportunities to make an unforgettable experience.
Respond to all guest concerns/complaints promptly and in a professional manner
Assist guests in ADA accessible seating sections
Enforce all building policies and procedures to ensure a safe environment for all guests
Manage the foot traffic flow of large crowds
Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
Perform other duties or tasks as assigned.

Qualifications

Experience in a hospitality or entertainment environment is preferred
You must love working with and helping people.
Ability to stand for long periods of time.
You must be able to maintain a POSITIVE attitude while handling difficult situations.
Flexible schedule: Availability to work most events
Evenings & Weekend availability is needed. Holiday's as needed

Created: 2024-05-07

Reference: 2062678

Country: United States

State: Pennsylvania

City: Philadelphia

ZIP: 19154