Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Reporting to the Assistant Director for Leave Administration, manages leave of absences related to the Equal Employment Opportunity (EEO) Reasonable Accommodations process within the policies, guidelines, regulations of NYC Health + Hospital, NYS, NYC and federal laws, with an emphasis on effective case management and customer service.

General tasks and responsibilities will include:

• Acquiring all confidential and sensitive information for new and recurring EEO RA leave of absences (LOA);
• Determining employee eligibility under FMLA, and other leave regulations within the timeframes established by NYS or federal law (notice to employee within 5 days for FMLA);
• Drafting and sending standardized emails and COBRA notification to employees, department supervisor and local HR within the established timeframes (COBRA election notices must be sent within 14 days of termination of benefits);
• Calendaring and following-up on all EEO RA's to ensure that necessary documents are sent and received on a timely basis;
• Making referrals to EEO for making reasonable accommodations, when employees have exhausted all leave entitlements;
• Requesting and delivering information to employees, department managers, payroll, OHS, HR/Wage & Salary staff;
• Maintaining PeopleSoft and timely audit evidence records to ensure the system is accurate and up-to-date before expiration of expected return to work and other transaction;
• Keeping managers and other stakeholders aware of employee leave status and timesheet codes;
• Responding with expert knowledge and compassion to employee and manager inquiries;
• Following all NYC Health + Hospitals; NYC, federal and NYS legal policies, procedures, regulations, and laws
• Making recommendations about job status of employees on leaves including terminations, where applicable;
• Coordinating with NYCERS or HRSS designee to determine the status of pending retirements;
• Ensuring that leaves run concurrently where required and that employees receive timely and adequate notice of such;
• Reviewing cases at least monthly to make sure that PeopleSoft transactions are accurate and that all other transactions relative to the cases are made;
• Performing other duties as assigned.

Minimum Qualifications
1. Bachelor's Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline; or
2. Associate's Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function; or
3. High School Diploma or its educational equivalent and four (4) years of relevant experience, as described in "2" above.

Department Preferences

• Exceptional knowledge of Leaves
• Ability to work as a team and individual contributor.
• Able to multitask.
• Great customer service skills.
• Strong organizational skills.
• Strong writing skills to draft written communications.
• At least three (3) years prior experience managing workers' compensation and/or FMLA leaves of absence is preferred.

Knowledgeable in:

• Family & Medical Leave Act (FMLA), benefits administration / SLOAC program.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs