Job Summary

Assist the applicable Human Resources Department in the administration and monitoring of Human Resources programs, policies, and procedures.

Responsibilities

• Answer the telephone for the department, referring/routing calls or taking messages as appropriate. • Provide required information assistance in matters such as employment changes in benefits, employee benefits, compensation, merits and H.R. policy and procedures. • Provide assistance to employees in completing Benefit Expense forms and Health and Dental benefits forms. • Provide support to the Department through the performance of various duties (i.e. answer the phone, greet visitors/applicants as necessary, open and sort internal and external mail). • Schedule appointments/interviews for the Department maintaining calendar. • Verify licensures as necessary. • Receive/screen employees, applicants, and visitors to the Department. Complete verifications and other requests. Copy records as needed. Route various items to the appropriate staff within the department. Complete notification letters associated with needs of department. • Manage FMLA applications and questions. • Maintain Time and Attendance as needed. • Order/maintain office supplies. Make arrangements for service of equipment as needed.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact) The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients. Competency Statement Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist. Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.

Education

• Bachelor's Degree (Required) Experience: None

Substitution: The following may be substituted for the bachelor's degree: Associates Degree with 2 years of experience or 7 years comparable experience or applicable certification with 2 years of experience.

Credentials

• No Certification, Competency or License Required (Required)

Work Schedule: Days

Status: Full Time Regular 1.0

Location: General-419 Brooks St.

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Tamara B. Young tammy.young@vandaliahealth.org