Day-to-day:

An employer in San Antonio, TX is looking for a Technical Support Specialist III to join their team. This person will be responsible for coordinating preventative maintenance with IT support and BioMed, they will participate in equipment vendor management and vendor training. They will oversee the operation of the laboratory equipment and assist lab technologists and staff with validations and equipment support as needed. They will need to have excellent written and verbal communication skills, as they will be responsible for communicating with all levels of staff and record keeping of all proper documentation. They will support and respond to all emergency shutdowns, assist with new equipment installations, and ensure the completion of the troubleshooting and repairs of the equipment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Must Haves:
• Bachelors Degree in Applied Science
• experience working in lab operations and laboratory testing • •
• experience performing equipment validations, maintenance, and working with equipment vendors

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.