The first 3 letters in workplace are Y-O-U!

TK Elevator is currently seeking an experienced National Accounts Business Analyst located in Atlanta, GA.

responsible for providing analytic and administrative support to the NA leadership team including - but not limited to - pricing, customer and consultant behavior, monthly portfolio movement and forecasting, bid coordination and support, market and resource segmentation, and critical customer reporting.

ESSENTIAL JOB FUNCTIONS:

• Critical customer reporting including monthly/quarterly/semi-annual data to support contractual compliance and QBR/SABRs
• Monthly activity management reporting - portfolio movement (including NSG for National Accounts), forecasting, cancellation data, worst performing units, Account Manager performance data and rankings.
• Identify and enhance processes and tools to support internal (PBI) and customer (Work Order Systems) data integrity, reporting and integration for report-outs and compliance.
• Ensure accuracy of National Customer performance data including:
• NA size (units & value), profitability, streams (Service, Repair, Mod.), market segments
• Portfolio expiry profile
• Exposure triggers (expiration profile, worst performing contracts/units, NPS, critical customer contract compliance)
• Create and maintain SOP for large RFPs including bid milestones, data distribution and collation, approvals, field feedback loops, incorporation of analytics, standard objections and offerings (Digital, obsolescence, penalties, damages)

EDUCATION & EXPERIENCE:

• Bachelor's degree and 2 plus years in analytics, data management.
• Experience with Oracle, Corrigo, Ariba a plus.
• High school diploma or GED; at least two plus years of experience that is directly related to the duties and responsibilities specified.
• Experience with TKE or in elevator industry with knowledge of product, process and contractual verbiage preferred but not essential.
• Demonstrable record of working collaboratively and creatively in tactical and strategic environment
• Proficient to advanced Microsoft Office skills, specifically Excel, to create, embed and navigate complex spreadsheets.
• Business analytics, including data mining and research, data visualization and warehousing.
• Ability to navigate internal and external performance portals, create dashboards and reports.
• Strong customer orientation.
• Deploy effective interpersonal and communication skills across all levels of NA team, verbally and in writing.
• Facilitate large scale project execution involving a multitude of stakeholders, documents and datasets.
• Experience and understanding of contractual language.
• Assess and make educated decisions based on data.
• Must be detail oriented and be able to prioritize
• Familiarity with navigating, populating and extracting data from customer operating portals.