At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The most challenging part of this role? Effectively working with multiple project teams and stakeholders on project implementations. Our teams require flexibility utilizing various methodologies and tools. You'll need to drive collaboration in a cross-matrix environment leveraging your ability to build relationships and keep on track with the project scope and timeline. The Population Health Lead is responsible for the coordination and completion of projects across various functional areas. Typically, employees in this function are working towards or have achieved certification in Project Management.

If you are located in Ohio, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Manage projects from inception to completion through QI science methodology documentation including: Project charters, PDSA cycles, Key Driver Diagrams, GEMBAs, Run Charts and Paretos
• Complete data analysis for projects to determine progress and if SMART aims are achieved or root causes of performance
• Lead multidisciplinary teams to complete project tasks
• Recommend appropriate resolutions
• Define performance and results and assist management with vendors and service providers
• Able to define direction of complex work for self and others with minimal oversight and direction
• Proficient at all consultant level requirements plus:
  • Self-directed, independent and track record of initiation and coordination for complex topics
  • Apply and coach others to apply QI science methodology and tools (e.g., IHI model, PDSA) to drive quality across multiple populations
  • Comfortable working through ambiguity toward clarity
• Define performance and results and management of whole populations to include resources which are external to United (ie, providers, other MCPs, the Ohio Department of Medicaid and third-party vendors)
• Provide direction and performance feedback to the teams engaged with population health work
• Open to innovation, creative ideas, will completely re-engineer work processes when needed
• Coaches, provides feedback, and guides others. Acts as a resource for others with less experience
• Demonstrated ability to lead, influence change, initiate and shape work with colleagues inside and outside the organization to achieve goals
• Use data analytics, assist with the identification of opportunities for improvement at multiple levels
• Provide subject matter expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques
• Make presentations to management on project updates, project cycle, and expected results
• Ensure projects are completed on time and in scope

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of project management experience using data and information to make business decisions
• Experience in Healthcare Quality, Healthcare Analytics, or Quality Improvement
• Experience with IHI methodology or Quality Improvement Process
• Experience analyzing data sets
• Proficiency with Microsoft Excel and Microsoft PowerPoint with the ability to edit, create, save and send spreadsheets and documents
• Resident of the state of Ohio

Preferred Qualifications:

• PMP Certification
• CPHQ Certification
• Lean Six Sigma

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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