Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Business Administration or Public Administration, plus four (4) years of experience in a related field.
• Experience may substitute for education up to the maximum of four (4) years.
• Graduation with a Master's degree from an accredited college or university may substitute for required experience up to two (2) years.

Licenses and Certifications Required:
None.
Notes to Applicants
The Housing Department is dedicated to fostering equitable, enduring support for Austinites to sustain residency in our vibrant city. Utilizing strategic housing solutions, our proficient teams focus on enhancing opportunities for low-and moderate-income individuals and families.

The Program Compliance Coordinator position will provide program management for the Project Connect Community Initiated Solutions program that consists of community organizations providing a range of displacement prevention services to renters and homeowners. The position supports the organization through all performance and reporting requirements of the program contracts and will prepare and present reports on program accomplishments.

The Displacement Prevention team has many new programs that require the ability to develop new contract scopes and performance requirements. The incumbent in position will also be the lead for coordinating procurement services for the division.

Benefits:

• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more.
• Please click HERE for more information.

Preferred Qualifications
Preferred Experience:

• Experience with program solicitation and procurement services.
• Experience with developing program metrics and guidelines.
• Experience with responding to requests for program information from various stakeholders.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Establishes program methods, policies, and procedures to adhere to City, State, and Federal laws.

Determines program metrics and resource requirements.

Coordinates and collaborates with key stakeholders regarding program initiatives to meet guidelines and goals.

Manages, coordinates, and implements contracts/projects associated with assigned programs.

Monitors contracts to ensure contract goals are met in accordance with City, State, and/or Federal laws.

Resolves non-compliance issues by investigating and resolving contract-related discrepancies, complaints, and disputes between all involved parties; negotiates settlement agreements; and assists with resolving appeals and claims.

Provides training/consulting expertise to internal and external customers regarding solicitations, contracts, and/or programs.

Provides contract information in response to inquiries from City Council, City Management, Boards and Commissions, Federal officials, vendors, and other stakeholders.

Prepares and presents reports by compiling, reviewing, and analyzing data and providing written and/or oral reports to management, to other departments, and to the federal government.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable Federal, State, and Local laws.
• Knowledge of contracts including contract language, terms, conditions, etc.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in negotiation.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
• Ability to interpret policies, procedures, and regulations.
• Ability to impartially summarize and evaluate factors related to contracts.
• Ability to resolve complex, contractual issues.
• Ability to train others

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.