You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.

The Prospect, Partner, & Customer Growth team within the US Consumer Marketing Group is responsible for delivering best-in-class marketing through digital and direct channels to drive conversion of qualified applicants in the competitive landscape.

The Senior Analyst of Paid Search will help facilitate channel management & growth of the Paid Search marketing channel for Consumer Card products.

This is a great opportunity for candidates who want to strengthen their digital marketing skills and gain analytical and partnership management experience. It provides a chance to be at the forefront of digital growth & innovation, and an opportunity to work with a highly collaborative team.

Key Responsibilities

• Analyze channel performance and identify key drivers; Partner closely with agency, analytics, strategy, and investment optimization teams to develop performance commentary
• Produce regular reporting and share insights on performance and opportunities with key partners and leaders
• Lead complex monthly and annual performance forecasting processes
• Lead channel budget and own invoicing, payment, and reconciliation processes with keen attention to detail
• Support the development of Paid Search channel strategies that directly connect to company priorities
• Find opportunity areas for innovation and project manage a variety of high priority projects
• Build strong relationships and lead day to day communications with internal and external partners, including analytics, legal and compliance, external agencies, and Search platform partners
• Lead with an external point of view by both staying ahead of industry trends and technologies, as well as maintaining relationships with digital marketing teams across Amex to find opportunity areas for collaboration

Minimum Qualifications

• • Strong mix of analytical and critical thinking skills to extract data driven insights and find opportunity areas that will get results
  • Hardworking marketer with demonstrated understanding of digital marketing
  • Strong cross-functional collaborator, with an ability to navigate the organization and processes independently, establish relationships, and influence partners
  • Strategic thought starter who can deliver work with consistence, independence, and excitement
  • Have a "can do" attitude towards problem solving and demonstrated ability to work well with new opportunities
  • Strong project management and organizational skills including attention to detail, handling multiple priorities, leading timelines, and driving detailed execution
  • Superior verbal, written, presentation, and interpersonal communication skills
  • Desire to learn and be part of a fast-paced, dynamic team
  • Experience in Microsoft Excel is required

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
• Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.