Job Summary

Under general supervision, uses specialized knowledge and skills obtained through experience and/or formal training to act as the liaison between branch and home office on branch operational issues. Transmits and receives security orders and executions and account information. Helps ensure branch compliance with firm and regulatory policies. Recommends solutions to moderately complex problems.

Essential Duties and Responsibilities

• Works directly with home office to coordinate branch to home office workflow, requests, and procedures.

• Orders supplies, complete purchase orders, and monitor postage usage.

• Transmits orders and receives reports.

• Transmits and receives messages from home office.

• Prepares and processes requests for accounts payable.

• Maintains accounting of branch petty cash.

• Assists branch managements with audit preparation.

• Assists branch manager with compliance visits and replies.

• Monitors daily required activities and ensures compliance by branch management.

• Cross-trains and assists with other operational functions as required.

• May direct the work of others and train other associates.

• Performs other duties and responsibilities as assigned.

Qualifications:

Knowledge, Skills, and Abilitie

Knowledge of

• Company's working structure, policies, mission, and strategies.

• General office practices, procedures, and methods.

• Financial services industry investment concepts, practices and procedures.

Skill in

Ability to

• Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

• Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.

• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.

• Use mathematics sufficient to process account and transaction information.

• Work independently.

• Provide a high level of customer service.

Educational/Previous Experience Requirement

Education/Previous Experience

• Associates Degree and a minimum of two (2) years of experience in the financial services industry or related field required.

• OR ~

• Bachelor's Degree with one (1) year of experience in the financial services industry preferred.

• OR ~

• An equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications

• None required

Raymond James Guiding Behaviors

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcome

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm