Insight Global is seeking a Technical Writer to sit remotely and support our financial services client based in Pittsburgh, PA. This individual will be joining the organization's Quality Management department and be responsible for preparing, maintaining, and facilitating IT documentation, as well as administering training pertaining to SDLC, post release analysis and quality metrics. They will be helping aid in reviewing documentation and working with subject matter experts to analyze how to update applications and to standardize processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 3+ years Technical Writer Experience
- Experience with INTERNAL IT system documentation (NOT API), will be focusing on the company's processes that employees use to complete work
- Bachelors Degree in IT, or English related field
- Strong attention to detail and excellent verbal/written communication skills
- Ability to understand coding/programming to analyze needed updates or changes for a more standard process
- Experience with best practices regarding process improvement and knowledge management

Nice to Have Skills & Experience
- Financial Industry Experience
- Programming experience, Especially within Mainframe/Cobol

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.