What will I be doing?

Hilton Grand Vacations is coming to Great Wolf Lodge in Concord, NC and we want you to get in on this tremendous opportunity!

Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an exceptional opportunity for you to join our world-class team at Hilton Grand Vacations as a Vacation Sales Ambassador in Concord, NC.

At Hilton Grand Vacations, we pride ourselves on delivering flawless vacation experiences to our valued customers. As a Vacation Sales Ambassador, you will play a crucial role in our success by promoting and selling our world-class vacation packages to guests inside Hilton branded Hotels. With our proven sales techniques and comprehensive training program, you will have all the tools you need to compete and excel in this role.

Competitive earnings package with the income potential of $85K and above. Our top performers in 2023 averaged over $120K!

Responsibilities:

• Provide guest services to resort guests and visitors staying at Great Wolf Lodge.
• Engage with potential customers to determine their vacation needs and preferences.
• Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
• Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
• Build and maintain relationships with customers to ensure exceptional customer service.
• Successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets.
• Collaborate with team members to exchange effective strategies and foster collective achievements.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility.

• Commitment to provide world class customer service
• Previous sales experience, preferably in a commission-based role
• Effective communication and collaboration abilities
• Self-motivated with a competitive spirit
• Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
• Excellent problem-solving and negotiation skills
• Ability to work a flexible schedule including nights, weekends, and holidays.
• At least one year hospitality and/or customer service experience
• Must be proficient in all Microsoft Office applications.
• High School Diploma or GED
• Ability to work on-site at Great Wolf Lodge

What will it be like to be a Team Member with Hilton Grand Vacations?

There’s something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.

Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.