AV Support Technician
Oakland, California
Employer: Insight Global
Industry: Desktop Support
Salary: Competitive
Job type: Part-Time
We are looking for an Audio/Visual Support Technician to work for one of the nation's largest University systems at their HQ. In this role the candidate will provide support and expertise for operation and maintenance of AV systems and services for conferencing, digital signage and workspace booking. They will be assisting users with AV issues as needed. Providing end-user training, instruction, and guidance on AV systems and services. Assisting with complex AV events and most sensitive clients. Performing assessment, maintenance, independent troubleshooting and repair of AV technology devices and services. This candidate will act as the principal resource for AV technology set-up, management, and remediation of equipment failures in addition to performing select administrator duties for Zoom, EMS and Korbyt platforms.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Requirements:
- Minimum 3 years providing maintenance to AV systems and services for conferencing, digital signage and workspace booking
- Experience with administrating Zoom, EMS, and Korbyt platforms
- Past experience with providing white glove support to higher level clients
- Prior experience providing end-user training, instruction, and guidance on AV systems and services
Nice to Have Skills & Experience
Plusses:
- Ability to work independently without micromanagement
- Prior knowledge of how to install and modify new or existing AV systems
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Requirements:
- Minimum 3 years providing maintenance to AV systems and services for conferencing, digital signage and workspace booking
- Experience with administrating Zoom, EMS, and Korbyt platforms
- Past experience with providing white glove support to higher level clients
- Prior experience providing end-user training, instruction, and guidance on AV systems and services
Nice to Have Skills & Experience
Plusses:
- Ability to work independently without micromanagement
- Prior knowledge of how to install and modify new or existing AV systems
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-05-17
Reference: 357794
Country: United States
State: California
City: Oakland
ZIP: 94621
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