Title: Deputy Clerk - Courtroom- Fairfax County JDR

State Role Title: Deputy Clerk

Hiring Range: Negotiable to $51,823.00 + 15% Stipend

Pay Band: UG

Agency: Supreme Court

Location:Juvenile Domestic Rel. Cts.

Agency Website:www.vacourts.gov

Recruitment Type: General Public - G

Job Duties

Job Summary - Under the general supervision of the Clerk of Court, this position provides IT support at various levels, including front-line technical support of software and hardware; testing, installation and configuration of new and updated software and hardware; maintenance and support of the Fairfax County JDRDC website and Carousel Digital Signage system; assisting with the planning and implementation of new technology initiatives; and performance of related work as assigned by management. This position offers a competitive benefits package, which includes vacation and sick leave, 12 paid holidays, health insurance, retirement, life insurance, deferred compensation and short- and long-term disability.

Essential Duties & Responsibilities - The IT Support and Project Specialist backs up and assists the IT Projects Manager for a large, high-volume, limited jurisdiction state court. This position assists JDRDC employees with the routine use of data applications and case management systems; performs password and other various levels of security support on all network systems; troubleshoots network, application and peripheral equipment problems; provides technology support in courtrooms; assists with loading and testing computer software and management of all IT inventory; supports members of the public with certain applications as appropriate; and supports all IT administrative duties of the Fairfax County JDRDC website. This position also supports the design, development, testing, and implementation of new and upgraded Fairfax County, Commonwealth, and third-party applications which improve automation, digitization, and case management in the court.

Other duties include providing new users with case management and security protocol training; providing help desk support for the court's users and directing appropriate inquiries to the Fairfax County Court Technology Office; notifying users of unanticipated computer and application down time; checking for computer viruses using appropriate software; and assisting public with applications on the public terminals. This position also assists the Chief Deputy Clerk and other supervisors with general court related projects. May be required to work during non-traditional business hours on occasion.

Minimum Qualifications

Ability to communicate technical ideas clearly and effectively both orally and in writing. Ability to perform personal computer and network troubleshooting, both on software and hardware. Proficiency in the latest Microsoft Windows operating systems and PC applications, such as Word, Outlook, Excel, and PowerPoint required.

Additional Considerations

Any combination of education, experience, and training equivalent to the following: associate degree in IT or related field (degree preferred, not required) and/or related professional work experience in such areas as business, court, or public administration.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Contact Information

Name: Valkyrie Moriconi

Phone: No Calls

Email: humanresources@vacourts.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.