533224.ITS Cloud Architect

POSITION OVERVIEW

This position will be engaged in professional information technology work as a Cloud Architect, responsible for designing, implementing, and maintaining cloud and hybrid infrastructure based solutions. Your primary focus will be on building and executing cloud strategies, implementing workloads in the cloud, and supporting a hybrid environment with both on-premise and cloud workloads. Will also be responsible for ensuring cloud infrastructure is optimized for cost, performance, and security. You will also collaborate closely with product teams to ensure that our solutions and strategies align with our stakeholders needs and business goals. For on-premise responsibilities you will assist with installing and configuring systems, installing server hardware and software, as well as maintenance and repair of issues with various system hardware and software. The work is tier 2 to tier 3 in nature in the ITS (Information Technology Services) Department and includes advanced server and system technical support of hardware and software services in information technology serving the Hillsborough Aviation Authority organization. This incumbent is expected to perform IT technical work on server and system related projects of advanced scope and complexity. Employees in this class are expected to support the resolution of advanced work problems and tasks under limited supervision. As well as to act as an escalation point for issues not able to be resolved by lower tiers. Work requires creative and original thinking and is performed under the direction of more ITS management. A highly customer service driven approach is required. This role typically reports to the ITS Enterprise Service Delivery Manager.

COMPENSATION: $95,000 - $110,000, based on experience.

POSITION ACCOUNTABILITIES
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Demonstrates advanced knowledge in at least two of the departmental section disciplines: server management, cloud management, cloud infrastructure design, security management, system administration, network management, security management, incident management, project management, service management, asset management, and storage area network.
• Demonstrates job knowledge, quality, dependability, judgment, communications and initiative, with demonstrated advanced proficiency in at least one of the following core competencies: analysis, design, planning, implementation, monitoring/controls, troubleshooting and problem solving.
• Shows initiative; manages and performs personal daily activities under the discipline of defined departmental business processes.
• Supports resolution of standard incidents and problems; distinguishes between relevant and irrelevant information to make logical decisions.
• Takes ownership of assignments and works as part of a team with an appropriate sense of urgency.
• Communicates effectively, both verbally and in writing, to peers and management. Prepares and delivers occasional section-level presentations to various audiences using clear, concise and effective communication.
• Develop and implement cloud strategies for our clients, including migration plans, cost optimization strategies, and security best practices.
• Design, deploy, and manage workloads in public cloud environments such as AWS, Azure, or Google Cloud Platform.
• Configure and manage hybrid cloud environments, including on-premise infrastructure and cloud-based resources.
• Ensure the reliability, scalability, and security of cloud-based systems and applications.
• Monitor infrastructure performance and troubleshoot issues as needed.
• Implement automation tools and scripts to streamline cloud deployment and management processes.
• Monitors, diagnoses and resolves common operating system problems
• Assists with the troubleshooting, maintenance and repair of operating systems and applications.
• Assists with backup and recovery processes
• Assists with the evaluation and recommendation of various software and hardware solutions to meet user needs.
• Functions in a highly customer service driven manner.
• Performs other related work and duties as assigned or required.

In addition, the following specific skill are required for this role:

• Strong knowledge of server virtualization technologies, preferably VMware versions 6.0 and 6.5.
• Strong knowledge of backup/restore technologies and products, preferably Rubrik
• Strong experience with public cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience with hybrid cloud environments and managing on-premise infrastructure.
• Strong Knowledge of vulnerability identification/remediation techniques and applications.
• Strong Knowledge of datacenter configuration and operational support methodology.
• Strong Knowledge of Active Directory management, including but not limited to, Group Policy administration, replication, and user/group permissions.
• Knowledge of cloud infrastructure concepts, and experience managing assets in cloud environments
• Knowledge of systems analysis, development, project planning, and documentation methods (including the use of Visio) and standards.
• Knowledge of various storage system technologies, including iSCSI, Fiber-Channel, DAS, NAS.
• Ability to dismantle, replace components and reassemble servers.
• Ability to communicate effectively both orally and in writing.
• Ability to work effectively with others.
• Willingness to learn, research and support new technologies
• Willingness to support critical systems after normal working hours.
• Willingness to work Non-Standard Hours, including nights, weekends and holidays as required.

MINIMUM QUALIFICATIONS
Education: Bachelor Degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a directly related field.
Experience: Five or more years of information technology experience in advanced support of cloud platforms and solutions, hybrid workloads, servers, systems, software, , peripherals and storage technology.
Education/Experience Equivalency: Additional relevant education and experience may be substituted for the minimum education and experience requirement.
Licensure and/or Certification: Microsoft Certified Solutions Expert (MCSE): Cloud Platform and Infrastructure, CompTIA Network+, CompTIA Cloud+, CompTIA Security+ (Preferred)

Employer May Also Require

• Florida Driver's License or Florida Commercial Driver's License and endorsement, if any.
• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
• Other highly desirable knowledge, skills, experience, abilities and credentials relevant to a position.
  Physical Requirements Standing: remaining on one's feet in an upright position.
  Walking: moving about on foot.
  Lifting: raising or lowering an object weighing up to and occasionally over 50 pounds.
  Carrying: transporting an object, usually by hand, arm, or shoulder.
  Pushing: exerting force on an object so that the object is away.
  Pulling: exerting force on an object so that it is moving to the person.
  Climbing: ascending or descending objects usually with hands/feet.
  Balancing: maintaining body equilibrium to prevent falling over.
  Stooping: bending the body by bending spine at the waist.
  Kneeling: bending legs to come to rest on one or both knees.
  Crouching: bending body downward and forward by bending legs.
  Crawling: moving about on hands and knees or hands and feet.
  Sitting: remaining in the normal seated position.
  Reaching: extending the hand(s) and arm(s) in any direction.
  Handling: seizing, holding, grasping or otherwise working with hand(s).
  Talking: expressing or exchanging ideas by means of spoken words.
  Hearing: perceiving the nature of sounds by the ear.
  Repetitive motions: making frequent movements with a part of the body.
  Eye/hand/foot coordination: performing work through using two or more.

TPA MISSION STATEMENT

To be a major driver in the economic growth of the Tampa Bay Region. We will be leading-edge innovators to create global access and extraordinary customer experiences through our people and facilities to build prosperity for our stakeholders and the region.

TPA VISION STATEMENT

To be a vibrant aviation gateway for Tampa Bay, providing access and economic opportunity for our stakeholders.

The Hillsborough County Aviation Authority provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership, or non-membership in an employee organization, or based on personal favoritism or other non-merit factors.

The Hillsborough County Aviation Authority is an equal opportunity employer and welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

HCAA is an EEOE and Drug-Free Workplace Program.