Account Manager

Minneapolis, Minnesota

Employer: Virtusa Corporation
Industry: 
Salary: Competitive
Job type: Full-Time
Description

Responsibilities:
  • Serve as the lead point of contact for all customer account management matters and build and maintain strong, long-lasting client relationships.
  • Act as the account lead on assigned accounts, setting the sales strategy, and taking overall responsibility for developing and nurturing the client relationship.
  • Drive growth through hunting new opportunities
  • Build and manage client relationships.
  • Manage the shaping and closure of opportunities on assigned accounts, leveraging Virtusa specialists to support as necessary.
  • Serve as day-to-day contact for the client where there is thin coverage of Client Partner support.
  • Scale accounts at pace
  • Negotiate contracts and close agreements to maximize profits.
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
  • Prepare reports on account status.
  • Assist with challenging client requests or issue escalations as needed.

Requirements and skills:
  • Minimum 5 years' relevant Account Management experience
  • Adept at managing client relationship and selling technology and consulting services.
  • Account management experience with Banking/Financial clients would be a big plus
  • Advanced degree (MBA or Masters)
  • Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment.
  • Proven ability to work and collaborate with geographically distributed client and internal teams
  • Must be detail oriented and able to manage and maintain all facets of complex assignments.
  • Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications.
  • Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
  • Experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation, and presentation abilities
  • Strong verbal and written communication skills
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
Created: 2024-06-21
Reference: 124477
Country: United States
State: Minnesota
City: Minneapolis
ZIP: 55403

Similar jobs: