Accounts Examiner (Austin)

WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
The ideal candidate will have good organizational skills, strong attention to detail and the ability to handle multiple priorities while meeting strict deadlines. Therefore, a written exercise may be given at interview stage.

WHAT YOU WILL DO:
The Accounts Examiner I performs entry-level accounts examination work. Work involves examining and auditing operating reports and financial accounting records; and collecting taxes, fees, or penalties. Works under close supervision, with minimal latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
-Contact taxpayers to obtain information necessary to resolve account problems via phone or email.
-Examine records, tax reports, and documentation for accuracy of computation, tax rate, and tax payment.
-Provide information on unemployment tax law regulations and guide employers on how to use Tax systems.
-Assist with incoming and outgoing in office mail processing.
-Assist with cross functional trainings and assignments in support of Unit necessities.
-Perform other duties as assigned.

YOU QUALIFY WITH:
-One year of full-time experience in maintaining accounting records or performing auditing work
-Relevant academic credits may be applied toward experience qualifications for this position.
-Acceptance into a TWC Internship or TWC Apprenticeship will satisfy the minimum qualifications.

YOU ARE A GREAT FIT WITH:
-Experience with handling and responding to employer phone calls, emails and mail is preferred.
-Experience providing information on tax, state or federal law regulations including TUCA.
-Knowledge, education, or experience in accounting or auditing.
-Proficient in the use of technology, including web application software using standard browsers and Microsoft Office Suite (Word, PowerPoint, Excel and Outlook, Teams).
-Typing at least 45 words per minute.
-Strong verbal and written skills and to communicate effectively.
-Ability to solve problems and make decisions quickly.
-Meticulous attention to detail with an ability to produce quality work in a fast-paced environment.
-Strong prioritization, time management, and organizational skills.
-A positive attitude and professional demeanor to support colleagues in achieving division goals.
-Highly skilled in developing and maintaining effective working relationships with a variety of individuals and groups, internal and external.
-Flexible, adaptable to change, and able to work under stressful conditions, including interruptions and short deadlines.
-A desire to self-reflect, give/receive feedback, and continuously improve.
-Ability to work both independently and engage in a collaborative, results-oriented team environment.
-Ability to adhere to assigned work schedule, Monday-Friday.

YOU GAIN:
- A Family Friendly Certified Workplace.
- Competitive salary: $3,446.00/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf

HOW TO APPLY:
-To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
-TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
-In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
-A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.