Administration Team Lead

Detroit, Michigan

Employer: Strategic Staffing Solutions
Industry: 
Salary: $36 - $40 per hour
Job type: Part-Time
Job Title: Administration Team Lead

Duration: 12 Month contract; chance to extend/convert to full time.

Location: Detroit, MI (ONSITE)

Pay: $ 36-40/HR

Industry: Healthcare Industry

Required Qualifications:
  • Ability to learn and retain information at a fast pace preferred.
  • Strong organizational, planning, analytical and communication skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Bachelor's Degree in related field preferred.
  • A minimum of 60 college credits is required.
  • Three (3) years customer service experience
  • Two (2) years' experience in a leadership role required.

Job Responsibilities:
  • Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing.
  • Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary.
  • Select, train, develop, appraise and counsel support staff personnel.
  • Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
  • Monitor and analyze proficiency and quality efforts subordinate personnel.
  • Administer and adhere to Corporate and Departmental policies, practices and procedures, including union contract administration.
  • Recommend and implement new or improved systems which will enhance or expedite work.

Job ID: JOB-236023
Publish Date: 12 Jun 2024
Created: 2024-06-13
Reference: JOB-236023
Country: United States
State: Michigan
City: Detroit
ZIP: 48209

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